Grisel M. Zayas Figueroa
Colorado Springs
Summary
Dynamic and resourceful administrative professional with over 10 years of experience supporting high-achieving executives and teams. Proven ability to enhance operational efficiency through meticulous organization and attention to detail. Skilled in managing high-volume workloads in fast-paced environments, consistently delivering results that exceed expectations. Committed to fostering a collaborative atmosphere that drives productivity and success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant to the Director
Harrison School District 2
2022.07 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Organized and maintained supervisor's calendar, ensuring timely scheduling of appointments, meetings, and travel logistics.
- Fostered a professional atmosphere within the office through diligent organization, consistent punctuality, and adherence to established policies and procedures.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Assisted in budget management by tracking expenses, processing invoices, and reconciling financial statements for accurate recordkeeping.
- Assisted in the onboarding process for new employees by coordinating orientation sessions, preparing training materials, and serving as a point of contact during their initial transition into the workplace environment.
- Prepared essential documentation such as contracts, invoices, memos, or meeting agendas under tight deadlines without compromising accuracy or quality.
- Expedited document processing through the proficient use of various computer applications such as Microsoft Office Suite and Adobe Acrobat.
- Streamlined document management processes by creating and maintaining intuitive folder structures in SharePoint libraries.
Registration/Counseling Secretary
Harrison School District 2
2017.09 - 2022.07
- Responsible for centralized student registration for the entire district, reviewing documents for accuracy, answering questions.
- Function as liaison for parents, Spanish speaking families and district personnel.
- Entering and maintaining accurate student records and other data in Infinite Campus
- Assisted Spanish-speaking parents with oral interpretation services. Translated departmental documents from English to Spanish for effective communication.
- Provide administrative support by receiving visitors, answering, and routing phone calls.
- Prepare documents, student transcripts, files, and reports.
- Responsible in preparing badges for all employees.
- Support Counseling Coordinator with budget, purchases, counselor grants and counselor website.
Leasing Consultant
Vukota Realty and Management
2016.07 - 2017.09
- Worked with the Entrata software to maintain resident records, apartment information, work orders, and rent payments.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Medical Administrative Assistant
Dr. Osvaldo Colon Pediatric Clinic
2007.08 - 2011.11
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Anticipated supply needs and placed orders proactively, preventing shortages that could disrupt daily clinic operations or compromise patient care quality.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Education
Medical Administrative Assistant with Billing and Coding -
Instituto De Banca Y Comercio
Barranquitas, PR01.2007
High School Diploma -
Pablo Colon Berdecía
Barranquitas, PR01.2004
Skills
- Attention to Detail
- Problem Solver
- Time Management Skills
- Document Preparation
- Strong Organization
- Calendar Management
- Interpersonal Relations
- Customer Service-Oriented
- Resourceful
- Multitasking
- File management
- Executive support
Accomplishments
Selected as one of two Educational Support Personnel to serve on the Superintendent’s Advisory Council, providing input on district-wide policies, operations, and strategic decisions impacting a large public school district.
Certification
- Notary Public, State of Colorado
- Adult First Aide | CPR AED All Ages Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant to the Director
Harrison School District 2
2022.07 - Current
Registration/Counseling Secretary
Harrison School District 2
2017.09 - 2022.07
Leasing Consultant
Vukota Realty and Management
2016.07 - 2017.09
Medical Administrative Assistant
Dr. Osvaldo Colon Pediatric Clinic
2007.08 - 2011.11
High School Diploma -
Pablo Colon Berdecía
Medical Administrative Assistant with Billing and Coding -
Instituto De Banca Y Comercio