Griselda Santillano
Denver,CO
Summary
Human resources professional with solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance.
Overview
10
10
years of professional experience
Work History
CRM/HR Generalist
Aronson Furniture
12.2023 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
HR Generalist
Ball Corp.
01.2019 - 05.2023
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks
- Engage with Talent Acquisition to identify and utilize appropriate recruitment channels for talent attraction
- Maintained human resources information system and kept employee files up to date and accurate.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Met with staff to resolve difficult situations related to performance and conflict management.
HR Generalist
Cabinetworks Group
01.2016 - 01.2019
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process, and drafting offer letters
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Reviewed human resources paperwork for accuracy and completeness
- Evaluated timecards for accuracy on regular and overtime hours
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
Medical Records Specialist
Stride
01.2015 - 01.2017
- Processed medical records requests from outside providers according to facility, state, and federal law
- Uploaded physician progress notes, history, and physicals into electronic medical records
- Communicated effectively with staff, patients, and insurance companies by email and telephone
- Kept accurate log of requests for medical information and records
- Reviewed charts and flagged incomplete or inaccurate information.
Education
Bachelor of Science - HRM
Colorado State University
Englewood, CO09.2023
Associate of Applied Science - Business
Independence University
Salt Lake City, UT01.2019
Skills
- Accident Investigations
- Benefits Administration
- Full Cycle Recruiting
- Solving Employee Relations
- Diversity & Inclusion
- Labor Law
- Sales strategy development
- Customer relations
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
CRM/HR Generalist
Aronson Furniture
12.2023 - Current
HR Generalist
Ball Corp.
01.2019 - 05.2023
HR Generalist
Cabinetworks Group
01.2016 - 01.2019
Medical Records Specialist
Stride
01.2015 - 01.2017
Bachelor of Science - HRM
Colorado State University
Associate of Applied Science - Business
Independence University
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