Dynamic Operations Supervisor with a proven track record at Grifols Biomat USA, excelling in workflow optimization and staff supervision. Enhanced donor satisfaction through effective communication and training initiatives, while driving process improvements that reduced delays. Skilled in quality assurance and fostering teamwork, ensuring compliance with safety standards.
I have worked as part of the center's leadership team and contributed to the significant growth the center has shown since 2022. I am exceptional at prioritization and striving towards excellence while safely collecting life-saving plasma.
My strengths include flexibility, adaptive learning, effective communication, and thriving in fast-paced environments.
I have experience in time cards and scheduling to meet the DEH requirements that a growing center with varying needs requires.
I am a subject matter expert in UPC's and I have assisted in an audit in Pueblo with our current RQM for those, as well as performance observations.