Gregory Hilsenbeck
Colorado Springs
Summary
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Walmart Associate
Walmart
10.2024 - 12.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Dedicated Crew Chief
Air Force
09.2014 - 08.2024
- Promoted a positive work environment by maintaining open lines of communication with team members and encouraging their professional growth.
- Reduced downtime for aircraft repairs with prompt troubleshooting and effective problem-solving skills.
- Participated in regular reviews of maintenance procedures and policies, ensuring the most up-to-date information was incorporated into daily operations.
- Coordinated with other departments to ensure timely completion of projects and optimal utilization of resources.
- Mentored new hires on best practices in aircraft maintenance procedures, contributing to their rapid skill development and integration into the team dynamics.
Education
Associate of Applied Science - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO01-2025
Skills
- Customer service
- Time management
- Attention to detail
- Workplace safety
- Decision-making
- Complex Problem-solving
- MS office
- Cash handling
- Customer engagement
- Courteous and professional
- Safety compliance awareness
- Work Planning and Prioritization
Timeline
Walmart Associate
Walmart
10.2024 - 12.2024
Dedicated Crew Chief
Air Force
09.2014 - 08.2024
Associate of Applied Science - Culinary Arts
Auguste Escoffier School of Culinary Arts
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