20 Years of sales and operations leadership experience. Driving results in the Facility Services industry, and other B2B industries, by solving problems for clients and providing solutions that add value for both client and company.
Overview
22
22
years of professional experience
Work History
Director of Performance – East
OpenWorks
04.2024 - Current
Lead a team of Regional Performance Managers and Field Performance Managers to increase revenue by selling new accounts, additional services, current customer increases and retention.
Grew the East region by 54% in 2024
Retained 98.8% of existing business
Develop Service Providers to achieve client satisfaction and to run profitable businesses
Partner with our Sourcing team to be able to onboard providers more quickly, and increase profitability for the company
Branch Manager
United Rentals – Trench Safety Division
08.2021 - 04.2024
Set location revenue records in 2022 and 2023 (52% growth over 2021)
NPS score of 90% in 2023, 85% in 2022
Increased revenue in multiple strategic product categories year over year
Certified Trainer for OSHA Excavation Safety and Confined Space Entry
Active account increase of 12% year over year
Branch Manager / Territory Sales Manager
Konecranes
04.2019 - 08.2021
Grew revenue 10% in 2019 (8.6M) vs 2018 (7.8M) by improving local sales strategy, customer satisfaction, and internal processes
Lead 10 Sales Professionals in the WI, IL, and MI markets, each with annual sales targets of 2-3M
Developed A/R team to improve from 20% over 90 to 7% in 12 months
Improved NPS score from 37% in 2018 to 55% in 2019, and over 70% YTD in 2020
Achieved KPI improvements in all key metrics in 2019 vs 2018
Market Sales Manager
Cintas Corp
07.2017 - 04.2019
Led a team of 7 Sales Professionals
Drove results through a high activity model
Organized weekly meetings to ensure all departments were achieving our Principle Objective
Winner of 9 consecutive Triple Crown awards
Location revenue of $13M annually
Cintas acquired G&K Services in 2017
Branch/Service Manager
G&K Services
07.2010 - 07.2017
Effectively managed 2 locations, including 4 Route Managers and 22 routes
Earned Spirit of Excellence honors in FY15 and FY16, including #1 Branch Manager of the year in FY16
Developed 2 Route Managers to earn Spirit of Excellence honors in their first year
Grew N. Chicago branch by 16.4% in FY16 by improving new business sales, maintaining a high customer retention rate, and developing Route Sales Representatives
Grew Operating Income to 33% in Rockford and 20% in Bensenville in FY16
Wastewater Operations and Collections Supervisor at Parker Water And Sanitation DistrictWastewater Operations and Collections Supervisor at Parker Water And Sanitation District