Grecia Lenz
Aurora
Summary
Professional with experience in academic support and administrative tasks. Ensures seamless team collaboration and adapts to changing needs efficiently. Strong skills in communication, organization, and time management. Reliable in achieving results and supporting educational goals.
Overview
6
6
years of professional experience
Work History
Vendor Returns
Amazon
10.2024 - Current
- Contributed to courtroom productivity by maintaining a high level of typing speed and accuracy under pressure.
- Assisted colleagues in improving typing skills, leading to increased productivity within the team.
- Maintained high-quality standards with meticulous attention to detail during repetitive typing tasks.
- Handled clerical duties such as typing, filing, copying and preparing instructional material
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Used forklift to lift pallets and heavy items into trucks.
- Trained new hires on proper loading procedures, enhancing overall team performance and reducing errors.
- Ensured accurate inventory management through meticulous record-keeping and tracking of incoming and outgoing shipments.
Problem Solve Lead
Amazon
05.2023 - Current
- Company Overview: Amazon Warehouse
- As a problem solver, I researched and resolved all incoming defects preventing them from going to the customer without the whole shipping order.
- Reduced customer defects and ensured customer satisfaction.
- Advised fellow associates on their errors and how they could improve their work performance.
- Research and make new labels and bar codes for defective bar codes on items.
- Place other problem solvers in the pick path for CPT picks for each quarter.
- Maintain communications with process assistants in pack to make sure were clear for that CPT.
- Monitored department performance data to identify and avoid potential risks.
- Amazon Warehouse
Picker
Amazon
11.2022 - Current
- Company Overview: Amazon Warehouse
- Maintained warehouse in compliance with OSHA safety standards.
- Take picking orders from supervisors, and locate products in the Amazon warehouse MET my production quotas in each pick path as instructed by my supervisor.
- Ensured that picked items were not damaged and tagged damaged items I came across.
- Maintained the requirements of time management in between picks to acquire a high pick rate.
- Amazon Warehouse
Facility Associate
Amazon
06.2019 - Current
- Company Overview: Amazon Warehouse
- Oversee integrity and accuracy of all products leaving the warehouse during active shifts
- Document and observe safety hazards
- Receiving materials and placing them in the correct package
- Able to stand and withhold items over 50lbs
- Package or kit finished products for shipping
- Prepare product for shipment to include packaging, preparing orders, pulling materials, placing orders in the delivery area
- Stack and palletize products according to facility specifications
- Ensure a clean and orderly workstation at all times
- Identify, separate, and label products and containers.
- Amazon Warehouse
Volunteer
Three Food Square
01.2019 - 01.2022
- Collected and transported a variety of food donations from various community locations.
- Sorted and organized all food donations according to relative nutritional value.
- Oversaw food pantry daily operations.
- Monitored expiration dates for food donations on a regular basis.
Education
Bachelor of Arts - Psychology
University of Nevada, Las Vegas
Las Vegas, NV12-2023
Associate of Arts - Psychology
College of Southern Nevada
Las Vegas, NV05-2022
Skills
- Customer needs assessment
- Safety practices
- Logistics coordination
- Hand truck skills
- Shipment processing
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Analytical thinking
- Multitasking Abilities
- Active listening
- Organizational skills
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Vendor Returns
Amazon
10.2024 - Current
Problem Solve Lead
Amazon
05.2023 - Current
Picker
Amazon
11.2022 - Current
Facility Associate
Amazon
06.2019 - Current
Volunteer
Three Food Square
01.2019 - 01.2022
Bachelor of Arts - Psychology
University of Nevada, Las Vegas
Associate of Arts - Psychology
College of Southern Nevada
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