Grasyn Guynup
Aurora
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Viewhouse. Proven ability to enhance guest engagement and satisfaction through personalized service and effective cash handling. Recognized for multitasking during peak hours, ensuring timely delivery and a memorable dining experience.
Overview
5
5
years of professional experience
Work History
Server
Viewhouse
06.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Learned menu items thoroughly to provide accurate recommendations and answer questions.
- Supported team during peak hours by efficiently managing multiple tables and orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Lazy Dog Restaurant & Bar
10.2021 - 05.2024
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Moonson
09.2020 - 10.2021
Education
Cherokee Trail
AuroraSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Team collaboration
- Sales techniques
Timeline
Server
Viewhouse
06.2024 - Current
Server
Lazy Dog Restaurant & Bar
10.2021 - 05.2024
Server
Moonson
09.2020 - 10.2021
Cherokee Trail
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