Gracie Dowdy
Greeley
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
West Ridge Animal Hospital
12.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
FRONT OFFICE RECEPTIONIST
B&M Farms
01.2021 - Current
- Managed the front desk operations including answering phones, scheduling appointments, and directing inquiries
- Answered incoming calls promptly and professionally while managing multiple lines at once
- Organized files, records, and documents according to established procedures
GREENHOUSE ASSISTANT
Platte Valley FFA Greenhouse
08.2021 - 05.2024
- Provided customer service by assisting customers with selection of flowers and plants for purchase
- Transported plants from greenhouse to other areas as required for sales or display purposes
- Developed knowledge about different types of plants and their care requirements
HARVEST SCALE HOUSE OPERATOR (SEASONAL)
Monte Vista Dairy
09.2023 - 11.2023
- Organized documents for data entry into computer systems
- Operated scale house equipment in a safe and efficient manner
- Analyzed weight tickets for accuracy prior to entering into computer system
SHALLOW WATER LIFEGUARD
Water World
05.2023 - 08.2023
- Monitored weather conditions closely to determine any potential hazards that may arise
- Enforced all applicable facility policies, rules, and regulations while on duty
- Fostered positive relationships with guests through friendly conversation and genuine interest in their well-being while on site
- Performed rescue techniques including active and passive swimming rescues, backboard rescues, and spinal immobilizations
Education
AAS in Cosmetology - Hair And Beauty
Designing Beauty Academy
Windsor, CO02-2026
Skills
- Organization
- Problem-Solving
- Adaptability
- Customer service
- Customer/Client relations
- Problem solving
- Teamwork and collaboration
- Listening skills
Leadership Experience
- Involved in 4-H
- Juniors Auxiliary
- Held an officer position in FFA
- FBLA
Certification
- OSHA Certified
- CPR Certified
Timeline
Receptionist
West Ridge Animal Hospital
12.2024 - Current
HARVEST SCALE HOUSE OPERATOR (SEASONAL)
Monte Vista Dairy
09.2023 - 11.2023
SHALLOW WATER LIFEGUARD
Water World
05.2023 - 08.2023
GREENHOUSE ASSISTANT
Platte Valley FFA Greenhouse
08.2021 - 05.2024
FRONT OFFICE RECEPTIONIST
B&M Farms
01.2021 - Current
- OSHA Certified
- CPR Certified
AAS in Cosmetology - Hair And Beauty
Designing Beauty Academy
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