Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracelyn Garvert

Dillon

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Barista

Blue Moon Bakery
05.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

True Blue
03.2024 - 08.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Sales Associate

American Eagle Outfiters
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

No Degree - Nursing

Baylor University
Waco, TX
05-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Commited

Timeline

Barista

True Blue
03.2024 - 08.2024

Sales Associate

American Eagle Outfiters
04.2023 - 09.2023

Barista

Blue Moon Bakery
05.2022 - Current

No Degree - Nursing

Baylor University
Gracelyn Garvert