Gracelyn Garvert
Dillon
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Barista
Blue Moon Bakery
05.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
True Blue
03.2024 - 08.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Sales Associate
American Eagle Outfiters
04.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Nursing
Baylor University
Waco, TX05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Commited
Timeline
Barista
True Blue
03.2024 - 08.2024
Sales Associate
American Eagle Outfiters
04.2023 - 09.2023
Barista
Blue Moon Bakery
05.2022 - Current
No Degree - Nursing
Baylor University
Similar Profiles
Katelynn SchneiderKatelynn Schneider
Volunteer at Paper Moon Bakery Over The Moon Community FestivalVolunteer at Paper Moon Bakery Over The Moon Community Festival
HARSHIL SHARMAHARSHIL SHARMA
ROOM DIVISION MANAGER at Hotel Blue MoonROOM DIVISION MANAGER at Hotel Blue Moon
Jaspal SinghJaspal Singh
Bakery Worker at Red Moon Bakery And CafeBakery Worker at Red Moon Bakery And Cafe
Chris BakerChris Baker
Foreman/Owner at Goings-Baker Masonry, LLCForeman/Owner at Goings-Baker Masonry, LLC
Phoenix EckPhoenix Eck
Work Study Student at Parkview Elementary SchoolWork Study Student at Parkview Elementary School