Manager of Starbucks, Deli, and Bakery departments.
Planning departments daily/weekly workload to support business priorities and deliver sales.
Leading and training a team of hourly team members; including skills in interviewing, scheduling, developing, coaching, evaluating and retaining team members.
Communicate and collaborate with district managers on brand standards, sales goals, seasonal transitions, and equipment operation.
Communicate via email to immediate leaders and district managers.
Monitor metrics such as sales and guest surveys, and report them weekly.
Manage inventory and merchandising
Food safety and production knowledge.
Strong guest service skills and experience.
Restaurant Hostess, Busser, and Expo
Murphy's Tap House
09.2025 - Current
Welcoming and seating guests
Took reservations and to-go orders by phone and answered customer questions.
Bussed tables
Food expeditor: monitored tickets on the line, ensured food presentation and accuracy, served food to tables, and ensured timely food delivery.
Team Member
Noodles & Company
09.2018 - 12.2019
Worked and trained every station including: Front of House, Line Cook, Prep.
Answered phone and resolved customer complaints
Developed strong customer service and team work skills.
Team Member
Maid Pro
08.2018 - 12.2018
Professionally cleaned houses and businesses
Learned all required tasks quickly to maximize performance.
Special Education Instructional Assistant at Bellflower Unified School DistrictSpecial Education Instructional Assistant at Bellflower Unified School District