Grace Noel Madigan
Frisco
Summary
Client-focused professional with experience in sales and relationship-driven roles. Skilled at supporting clients, solving problems quickly, and building strong long-term relationships. Graduate of Virginia Tech with a strong interest in travel, hospitality, and marketplace platforms that help entrepreneurs grow their businesses.
Overview
7
7
years of professional experience
Work History
Client Success Associate / Brand Experience Specialist
The Pinnacle Companies
06.2024 - Current
- Work closely with clients and guests to ensure their experiences run smoothly and they receive the support they need.
- Help onboard clients, answer questions, and guide them through services and offerings.
- Communicate with internal teams to resolve issues quickly and improve the overall customer experience.
Sales Associate / Brand Representative
Charmarie Hair Salon
01.2019 - 01.2024
- Built strong client relationships through personalized service and product recommendations.
- Represented professional haircare brands including Oribe and K18 and helped clients find products that worked best for them.
Account Manager Intern
The Pinnacle Companies
06.2023 - 08.2023
- Supported account managers in maintaining relationships with clients and property partners.
- Assisted with day-to-day client communication and coordination across teams.
Education
Bachelor’s Degree - Marketing & Design - Consumer Studies
Virginia Tech
Blacksburg, VirginiaSkills
- Client Relationship Management
- Customer Experience
- Communication & Problem Solving
- Hospitality & Guest Services
Timeline
Client Success Associate / Brand Experience Specialist
The Pinnacle Companies
06.2024 - Current
Account Manager Intern
The Pinnacle Companies
06.2023 - 08.2023
Sales Associate / Brand Representative
Charmarie Hair Salon
01.2019 - 01.2024
Bachelor’s Degree - Marketing & Design - Consumer Studies
Virginia Tech