Grace Harris
Redvale
Summary
Dynamic and detail-oriented professional with exceptional customer service skills honed through my own company Quarter Circle Mohair. Proven ability to train new hires and foster teamwork while managing time effectively. Adept at problem-solving and maintaining cleanliness, ensuring a welcoming environment that enhances customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Social Media Marketer
HWY 145 Craft Cuts
Redvale
09.2025 - Current
- Create social media posts
- Create monthly newsletters
- Create flyers
- Developed engaging content for various social media platforms.
- Monitored industry trends to stay ahead in social media practices.
Mohair Braiding
Quarter Circle Mohair
Norwood
01.2025 - Current
- Started my own company at the beginning of this year
- Braid custom mohair cinches, breast collars, purse straps, etc.
- Maintain an active social media
- Create advertisements
- Work with customers to design products
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Ranch Hand
Andrews Ranches
Redvale
01.2020 - Current
- Fixed wire fences and pole fences.
- Herded livestock using horses.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
- Branded and tagged livestock for proper identification and security when lost and stolen.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Built strong relationships with local veterinarians to ensure timely access to professional advice on animal health issues.
- Cared for injured horses. (Cleaning wounds, changing bandages, administering medication, etc.)
Barista
Mesa Rose Kitchen and Grocery
Norwood
05.2024 - 07.2025
- Maintained a clean and organized workspace for optimal productivity.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Intern
Bruin Waste Management
Naturita
01.2025 - 06.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized file and created digital replicas of files.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Chapter President
Future Farmer of America (FFA)
Norwood
08.2021 - 05.2025
- Company Overview: Norwood High School FFA Chapter
- Served as Norwood FFA Chapter President (2023-2025).
- Served on the District Two Officer Team as an Executive Committee member (2021-2024).
- Represented the Norwood FFA Chapter at State Convention in Pueblo as a Chapter Delegate where I was on a variety of committees discussing improvements on the Colorado FFA Organization (2021-2024).
- Served as the Chair for the Plan of Activities committee at State FFA Convention (2024).
- Traveled to several leadership and career development events across the state of Colorado.
- Attended National FFA Convention in Indianapolis, Indiana (2023).
- Green FFA Hand Degree (2021).
- Chapter FFA Degree (2022).
- State FFA Degree (2024).
- Norwood High School FFA Chapter
Intern
Town Of Norwood
Norwood
03.2024 - 07.2024
- Sorted and organized files.
- Converted paper files to online files.
Education
High School -
Norwood High School
Norwood, COSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Self starter
- Problem-solving
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Decision-making
- New hire training
- Retail management
- Basic math
- Workflow management
- Team collaboration
- Multitasking and organization
- Verbal and written communication
- Calm demeanor
- Customer service
- Multitasking
- Coachable
- Organizational skills
- Computer Skills
Timeline
Social Media Marketer
HWY 145 Craft Cuts
09.2025 - Current
Mohair Braiding
Quarter Circle Mohair
01.2025 - Current
Intern
Bruin Waste Management
01.2025 - 06.2025
Barista
Mesa Rose Kitchen and Grocery
05.2024 - 07.2025
Intern
Town Of Norwood
03.2024 - 07.2024
Chapter President
Future Farmer of America (FFA)
08.2021 - 05.2025
Ranch Hand
Andrews Ranches
01.2020 - Current
High School -
Norwood High School