Summary
Overview
Work History
Education
Identification
Telephone Number
Personal Information
Timeline
Generic
Gonzalo Humberto Mazo Villegas

Gonzalo Humberto Mazo Villegas

BDR-SDR -CSR
MEDELLIN,ANTIOQUIA

Summary

Experienced business development representative with over 5 years in sales and customer support services. Approach work with a strong sense of responsibility and integrity. Proficient in various programs and CRMs including Salesforce, HubSpot, High level, and Zoominfo.

Overview

15
15
years of professional experience
2
2
Languages

Work History

BDR/ Costumer Service/ Sales executive

Lean group
Medellín , Antioquia
02.2020 - 03.2025
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Tracked orders and notified customers of status or potential delays.
  • Facilitated successful resolution of disputes between carriers and clients, protecting both parties'' interests while preserving valuable business relationships.

Costumer service/ real estate agent

B.P.O. Global services
01.2019 - 01.2020
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advised clients on market conditions and property value for informed decision-making.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Advertised client properties through websites, social media, and real estate guides.

Costumer Service

Billateral Solutions
09.2014 - 12.2018
  • Managed business customer service, responding to requests and concerns promptly.
  • Provided outstanding customer service on phone and in person.
  • Delivered excellent customer service for repeat business and referrals.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Provided exceptional customer service, addressing patron concerns promptly and professionally.

Customer service /patient coordinator

Well Cornell
09.2010 - 08.2014

Education

High school -

WILLIAN COWPER
QUEENS NYC
01.1998 - 1 2003

English - English

NEWTOWN HIGB
NYC US

Identification

CC: 1.125.799.938 de Newyork

Telephone Number

(57) 304-667-96-21

Personal Information

  • Legal Status: MARRIED
  • Date of Birth: 09/01/82

Timeline

BDR/ Costumer Service/ Sales executive

Lean group
02.2020 - 03.2025

Costumer service/ real estate agent

B.P.O. Global services
01.2019 - 01.2020

Costumer Service

Billateral Solutions
09.2014 - 12.2018

Customer service /patient coordinator

Well Cornell
09.2010 - 08.2014

High school -

WILLIAN COWPER
01.1998 - 1 2003

English - English

NEWTOWN HIGB

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Gonzalo Humberto Mazo VillegasBDR-SDR -CSR