BEAS Manufacturing
Gisselle Fontalvo
ERP Consultant
Bogotá,DC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision, maintaining good relationships with clients, ensuring comfort and trust in the process and projects.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
ERP Consultant
Fonseca Advisers LLC
02.2023 - Current
- Assisted customers with assessing and defining key business processes, policies and procedures.
- Delivered individualization by working with clients to gather business requirements.
- Conducted thorough testing before implementation, minimizing potential disruptions to daily operations during rollouts.
- Provided ongoing support to users post-implementation, addressing any questions or concerns as they arose.
- Taught end users to navigate ERP system by developing and presenting training sessions.
Administrative Assistant to the Director
Fonseca Advisers LLC
12.2021 - 02.2023
- Reduced workloadby taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Collaborated with cross-functional teams to achieve project milestones while adhering to deadlines and budgets set.
- Maintained high level of confidentiality when dealing with sensitive company information.
- Facilitated training and onboarding for incoming office staff.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Sales Coordinator
Amazing Help LLC
06.2021 - 12.2021
- Generated new leads through networking and attending industry events.
- Evaluated industry trends and competitor strategies to identify new opportunities for growth and expansion within the market.
- Coordinated product demonstrations and presentations to showcase key features and benefits to potential clients.
Education
Bachelor of Arts - Gastronomy
Universidad De La Sabana
Bogotá, Colombia 07.2010 - 11.2017
Skills
Object-Oriented Programming
Analytical Skills
Time management abilities
Problem-solving abilities
Organizational Skills
Training and coaching
Fast Learner
Internal Communications
Business Writing
Software
SAP Business One
Produmex WMS
Timeline
ERP Consultant
Fonseca Advisers LLC
02.2023 - Current
Administrative Assistant to the Director
Fonseca Advisers LLC
12.2021 - 02.2023
Sales Coordinator
Amazing Help LLC
06.2021 - 12.2021
Bachelor of Arts - Gastronomy
Universidad De La Sabana
07.2010 - 11.2017