Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giselle Perez

Littleton

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver.

Overview

7
7
years of professional experience

Work History

Data Entry Clerk

NDX Perry and Young
Englewood
11.2024 - Current
  • Completed data entry tasks with accuracy and efficiency
  • Followed established procedures to enter and process correctly
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using
    Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Benefit Verification Specialist

Hearing Care Solutions
Greenwood Village
10.2023 - 11.2024
  • Provided exceptional customer service by addressing patient concerns regarding coverage and out-of-pocket expenses.
  • Managed high-volume caseloads while maintaining strict deadlines for completing benefit verifications and authorizations.
  • Ensured compliance with HIPAA regulations during all aspects of the benefit verification process, protecting patient privacy.
  • Improved patient satisfaction by accurately verifying benefits and providing timely responses to inquiries.
  • Leveraged advanced problem-solving skills in navigating complex cases involving multiple policies or payers, ultimately securing coverage approvals where possible.
  • Expedited claim approvals by promptly submitting necessary documentation to insurance providers.

Shipping Specialist

Electrical Components International
El Paso
10.2021 - 09.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Updated inventory tracking systems
  • Answer emails according too customer needs
  • Generate shipping labels and packing slips
  • Worked with UPS & FEDEX
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Recieving Clerk

NCH Corporation
El Paso
09.2020 - 09.2021
  • Processing coupons into the computers
  • Fedex labels
  • Scanning labels, barcodes & anything else needed.
  • Inputting serial numbers in computer in excel
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Regularly reviewed invoices and double-checked orders.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Quality Control:

Inspected products and machines to maintain quality and efficiency . Received and reviewed incoming documents and materials.

Cashier

McDonalds
El Paso
03.2018 - 02.2019
  • Restocked and organized merchandise in front lanes
  • Mentored self checkout systems and provided assistance or intervention where required.
  • Operated cash register for cash and credit card transactions with excellent accuracy
  • Answered customers questions about store policies and addressed customer concerns.

Business Assistant

Perez Roofing Company
El Paso
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
  • Obtained permits when needed
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Completed accurate daily report documents, memos and invoices.
  • Provided proposals depending on customers needs on roof .
  • Completed daily cash functions like account tracking, payroll.

Education

High School Diploma -

Del Valle High School
El Paso, TX
06.2019

Skills

  • Online Systems
  • Clerical Support
  • Status Updates
  • Electronic Filing System
  • Teamwork and Cooperation
  • Attention to Detail
  • Shipment Tracking
  • Data Documentation
  • Shipping and Receiving Coordination
  • Document Recordkeeping
  • Filing and data archiving
  • Document processing
  • Error identification

Timeline

Data Entry Clerk

NDX Perry and Young
11.2024 - Current

Benefit Verification Specialist

Hearing Care Solutions
10.2023 - 11.2024

Shipping Specialist

Electrical Components International
10.2021 - 09.2022

Recieving Clerk

NCH Corporation
09.2020 - 09.2021

Cashier

McDonalds
03.2018 - 02.2019

Business Assistant

Perez Roofing Company

High School Diploma -

Del Valle High School
Giselle Perez