Giselle Arteaga
Westminster,CO
Summary
Detail-oriented administrative and operations professional with experience in scheduling, payroll support, invoicing, patient coordination, and team management. Skilled in handling high-volume scheduling, customer service, office operations, and administrative support in healthcare and service-based environments.
Overview
6
6
years of professional experience
Work History
Optometric Technician & General Manager
Solid Eyecare at Costco
2025.01 - Current
- Manage daily scheduling and office coordination for patients and staff.
- Assist with patient check-ins, documentation, and customer service.
- Support office operations, administrative tasks, and communication.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Service Dispatcher
A.O. Reed Plumbing & HVAC
2025.01 - 2025.09
- Managed scheduling for approximately 15 plumbing and HVAC employees.
- Handled invoices, payments, and administrative office responsibilities.
- Coordinated schedules and ensured efficient daily operations.
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling, ensuring optimal resource allocation and timely project completion.
Optometric Technician & General Manager
Blue Collar HVAC
2020.01 - 2024.12
- Oversaw employee schedules and customer appointments.
- Processed invoices, payments, and office records.
- Supported operational efficiency through organization and communication.
- Coordinated schedules, meetings, and travel arrangements for executive team.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
Behavioral Interventionist / Behavioral Technician
Private Practice & STEM Elementary School
2024.01 - 2025.01
- Worked directly with children with autism in school and clinical settings.
- Created and implemented behavioral support plans.
- Collected behavioral data and documented client progress.
- Collaborated with educators to create a positive learning environment and promote student engagement.
- Analyzed behavioral data to inform instructional practices and enhance student outcomes.
- Trained school staff on best practices for addressing problem behaviors, enhancing overall effectiveness in promoting positive change.
Education
Some College (No Degree) - English Major
San Jose State University
San Jose, CAHigh School Diploma -
High Tech High International
San Diego, CA06.2019
Skills
- Scheduling & Calendar Management
- Administrative Support
- Payroll & Invoicing
- Customer & Patient Service
- Data Collection & Documentation
- Team Coordination
Software
- Office 365 Tools
- Microsoft Word
- Excel
- Outlook
- Teams
Languages
English
Spanish
Timeline
Service Dispatcher
A.O. Reed Plumbing & HVAC
2025.01 - 2025.09
Optometric Technician & General Manager
Solid Eyecare at Costco
2025.01 - Current
Behavioral Interventionist / Behavioral Technician
Private Practice & STEM Elementary School
2024.01 - 2025.01
Optometric Technician & General Manager
Blue Collar HVAC
2020.01 - 2024.12
Some College (No Degree) - English Major
San Jose State University
High School Diploma -
High Tech High International