Dynamic server manager with 5 years of extensive experience at Daood Mubarak’s “AL Basha Hookah Lounge”, excelling in team member training and ensuring patron satisfaction. Proven ability in effective time management and cash handling, fostering a productive environment. Recognized for maintaining high service standards and operational efficiency, contributing to a seamless lounge and relaxing experience.
• Responsible for opening and closing the establishment, ensuring all operational tasks were completed efficiently.
• Maintained a clean and organized environment, preparing the store for daily service.
• Provided exceptional customer service by welcoming guests, taking orders, and ensuring customer satisfaction throughout their visit.
• Oversaw and supported fellow servers, ensuring duties were completed effectively and service standards were met.