Gino Cepeda
Carrier Sales Representative
Medellin
Summary
Dynamic Carrier Sales Representative with proven negotiation skills at Lean Staffing, enhancing customer satisfaction through effective problem-solving and performance tracking. Adept at market research and multitasking, I consistently deliver timely solutions, ensuring client expectations are met while fostering strong professional relationships.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Carrier Sales Representative
Lean Staffing
07.2019 - Current
- Coordinated transportation schedules to ensure timely deliveries and meet client expectations.
- Actively participated in industry trade shows and conferences to expand professional networks and stay current on market trends.
- Increased customer satisfaction by addressing and resolving carrier issues promptly and efficiently.
Customer Service Representative
Bilateral
11.2015 - 07.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Technician - Tecnico En Produccion Y Manufactura
INEDISA
Barranquilla 05.2001 -
Skills
Strong negotiation skills
Market research
Goal-oriented mindset
Technical aptitude
Performance tracking
Problem-solving
Multitasking
Timeline
Carrier Sales Representative
Lean Staffing
07.2019 - Current
Customer Service Representative
Bilateral
11.2015 - 07.2019
Technician - Tecnico En Produccion Y Manufactura
INEDISA
05.2001 -
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