Overview
Work History
Education
Skills
Timeline
Generic

Gina Mitchell

Greeley

Overview

2015
2015
years of professional experience

Work History

Operations Manager, Customer Experience

Chase Bank
06.2006 - 05.2014
  • Drove a culture of continuous improvement and inclusion by encouraging employee feedback and implementing changes as needed.
  • Developed comprehensive onboarding and training programs for new employees, accelerating their integration into the team environment.
  • Established effective communication channels, fostering strong relationships between team members and departments.
  • Streamlined operations processes for increased efficiency and enhanced customer experiences.
  • Managed a cash drawer in a high volume branch

Teller /Assistant Manager

Washington Mutual Bank
06.2004 - 06.2006
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.

Teller

Academy Bank
2002 - 2004

Education

Greeley Central
Greeley, CO

Skills

  • Staff development
  • Training programs
  • Customer service
  • Teamwork
  • Problem-solving
  • Attention to detail

Timeline

Operations Manager, Customer Experience

Chase Bank
06.2006 - 05.2014

Teller /Assistant Manager

Washington Mutual Bank
06.2004 - 06.2006

Teller

Academy Bank
2002 - 2004

Greeley Central

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Gina Mitchell