Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
26
26
years of professional experience
Work History
Operations Manager
Virtualization Services Partners
Castle Rock
10.2020 - Current
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored progress by establishing plans, budgets and measuring results.
Managed scheduling, training and inventory control.
Analyzed data from daily reports to identify trends in production performance metrics.
Flight Attendant
Trans States Airlines
Denver
12.2019 - 04.2020
Provided support and guidance to colleagues to maintain a collaborative work environment.
Conducted testing of software and systems to ensure quality and reliability.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assistant Front Desk Manager
Glosshouz
Park Meadows
06.2018 - 10.2019
Utilized various software and tools to streamline processes and optimize performance.
Worked with cross-functional teams to achieve goals.
Supervised front desk clerks and ensured they provided excellent customer service to guests.
Front Desk Associate
Spavia
Park Meadows
09.2013 - 11.2014
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed inventory and supplies to ensure materials were available when needed.
Updated and maintained databases with current information.
Sales Associate
Victoria Secret
Littleton
11.2012 - 09.2013
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Adhered to company initiatives and achieved established goals.
Greeted customers to determine wants or needs.
Agency Syndications Consultant
Wells Fargo Bank
Denver
05.2005 - 08.2010
Managed $2.2B senior and subordinated-debt financing portfolio for the Oil & Gas industry, leverage finance and independent private companies.
Oversee the calculation, invoicing and disbursement of all deal related fees, interest and commitment fees. Responsible for the coordination of funds movement related to the initial funding and closing.
Perform high-volume complex daily monetary cash clearing reconciliation in support of the lines of business portfolios.
Universal Banker
Wells Fargo & Company
Lone Tree
05.2004 - 05.2005
Advised customers on bank products, services and financial planning options.
Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
New Product Development Associate
MurrayHill Independent Pricing Service
Denver
11.2003 - 05.2004
Generated new product offerings independent third-party valuations and performance analytics both to increase revenue for MurrayHill's IPS's top producing Wall-Street investors.
Co-developed company's business plan to define the scope, operational process and the purpose of the company's new product offering.
Analyzed hedge fund fixed-income positions and key triggers to evaluate investment performance and to determine areas of loss mitigation and strategy improvement.
Credit Risk Manager
The MurrayHill Company
Denver
06.2002 - 11.2003
Added over $1.5 million in value-add transaction oversight to a key Wall Street Mortgage backed securities client during tenure as an operations analyst.
Monitored an average of 7 to 10 subprime MBS securities that comprised of over 7 loan servicers, 2 master servicers and trustees.
Coordinated weekly calls with key fiduciaries to resolve critical process problems for loan servicers, master servicers or trustees.
Outside Sales Representative
Pella Window & Door
Santa Ana
06.2001 - 06.2002
Exceeded customer satisfaction by finding creative solutions to problems.
Closed product sales to increase revenue and build client loyalty.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Outside Sales Representative
Milgard Windows & Doors
Aurora
06.1999 - 06.2001
Negotiated prices and set up contracts to finalize sales agreements.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Developed and maintained relationships with clients to ensure repeat business.
Financial Manager at Guardianship Services of Seattle (formerly Partners In Care)Financial Manager at Guardianship Services of Seattle (formerly Partners In Care)