Mitchel Nti
Aurora
Summary
Dynamic administrative professional with proven expertise at Triuspa LLC in enhancing office efficiency through effective scheduling and document management. Skilled in report generation and verbal communication, I excel at fostering positive relationships and ensuring seamless operations, contributing to improved patient care and satisfaction.
Personable and organized candidate with knack for efficient office management and excellent communication abilities. Equipped with solid understanding of office software and document management systems, ensuring smooth administrative operations and effective record-keeping. Committed to contributing to productive and positive work environment.
Overview
1
1
year of professional experience
Work History
Administrative Secretary
Triuspa LLC
3090 S Jamaica Ct, Aurora,Colorado,80014
02.2026 - Current
- Assisted in managing office communications to ensure timely information flow.
- Supported scheduling and coordination of meetings for team efficiency.
- Maintained organized filing systems to enhance document retrieval processes.
- Developed and updated office procedures for improved operational efficiency.
- Assisted with preparation of reports and presentations for internal meetings.
- Managed patients scheduling and appointment confirmations to enhance office efficiency.
- Processed insurance claims and verified patient eligibility for services efficiently.
- Assisted in maintaining accurate patient records using electronic health record systems.
Front Desk Receptionist
Comfort Inn & Suites
4500 Crain Highway
05.2025 - 02.2026
- Greeted and assisted guests during check-in and check-out processes, enhancing customer experience.
- Managed phone inquiries, providing information on hotel services and local attractions.
- Coordinated room bookings and maintained accurate reservation records using hotel management software.
- Addressed guest complaints promptly, ensuring satisfaction and fostering repeat business.
- Collaborated with housekeeping to ensure timely room availability for incoming guests.
- Processed payments efficiently, adhering to cash handling procedures for accuracy and security.
- Provided administrative support by managing schedules and organizing front desk operations effectively.
- Maintained cleanliness and organization of front desk area, contributing to a welcoming environment for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Bachelor of Arts - Logistics And Supply Chain Management
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana11-2024
Skills
- Document preparation
- Verbal communication
- File management
- Scheduling and calendar management
- Meeting coordination
- Report generation
- Record preparation
- Database entry
- Correspondence preparation
- Report preparation
- Expense reporting
- Building maintenance
- Billing and invoicing
Languages
English
Full Professional
Timeline
Administrative Secretary
Triuspa LLC
02.2026 - Current
Front Desk Receptionist
Comfort Inn & Suites
05.2025 - 02.2026
Bachelor of Arts - Logistics And Supply Chain Management
Kwame Nkrumah University of Science And Technology