Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
General Manager
Five Guys
03.2023 - 01.2025
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Recruited, interviewed and hired qualified staff for open positions.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Conducted regular meetings with senior management team to review progress against established objectives.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Shift Leader
Smashburger
08.2022 - 03.2023
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
Directed employees through daily routines
Completed opening and closing duties to facilitate business operations
Documented receipts, employee hours and inventory movement.
Shift Leader
Five Guys
09.2020 - 08.2022
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
Delegated tasks to employees and monitored activities and task completion
Supervised and led employees to maintain productivity and customer service levels
Upheld company standards and compliance requirements for operations.
Cook
Brookdale Meridian Lakewood
07.2016 - 09.2020
Followed established procedures and requirements for safe food handling, storage and service
Managed portion control using correct utensils during preparation and plating
Operated grills, fryers and broilers to cook items to quality guidelines
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Cook
Hyatt Regency Tech Center
07.2014 - 08.2016
Wrapped, dated and labeled food items in storage for safety and freshness
Prepared and served meals by reviewing recipes and combining and cooking ingredients
Carried pans and trays of food to and from work stations, stove and refrigerator
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction
Set up and performed initial prep work for soups, sauces and salads
Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
High School Diploma -
Smoky Hill High School
Aurora, CO
05.2014
Skills
Friendly, Positive Attitude
Organizational Skills
Good Work Ethic
Reliable & Trustworthy
Hiring and Recruitment
Employee Relations
Food Safety and Sanitation
Inventory Control
Timeline
General Manager
Five Guys
03.2023 - 01.2025
Shift Leader
Smashburger
08.2022 - 03.2023
Shift Leader
Five Guys
09.2020 - 08.2022
Cook
Brookdale Meridian Lakewood
07.2016 - 09.2020
Cook
Hyatt Regency Tech Center
07.2014 - 08.2016
High School Diploma -
Smoky Hill High School
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General Manager at Five GuysGeneral Manager at Five Guys