Summary
Overview
Work History
Education
Skills
Timeline
Generic

Germika Rivers

Aurora

Summary

Enthusiastic and dependable professional with over 10 years of customer service and sales experience. Proven ability to stay calm under pressure, multitask efficiently, and engage positively with diverse customers. Committed to safety, teamwork, and delivering outstanding service-ideal for dynamic roles in the airline industry.

Overview

18
18
years of professional experience

Work History

Owner/Operations Manager

All Pro All Grow Turf Management
02.2020 - Current
  • Developed and implemented comprehensive turf management plans enhancing landscape aesthetics and sustainability.
  • Oversaw day-to-day operations, ensuring efficient service delivery and high customer satisfaction levels.
  • Trained and mentored staff on best, and safest practices in turf care applying chemical treatments.
  • Established strong client relationships, resulting in repeat business and referrals for services provided.


Sales Manager

Tru Green Chem Lawn
03.2009 - 01.2020
  • Developed and implemented strategic marketing campaigns to enhance brand visibility and engagement.
  • Led cross-functional teams to optimize sales processes and improve customer satisfaction.
  • Excelled in territory management, optimizing travel routes for maximum client engagement and time efficiency.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Security Officer

U.S Security Associates
11.2007 - 06.2008
  • Conducted regular patrols and inspections to identify potential security risks or hazards.
  • Operated ID systems and enforced safety procedures.
  • Maintained composure in fast paced, high- security environments.
  • Trained new security personnel on procedures, enhancing overall team effectiveness and compliance.
  • Provided detailed reports on incidents and observations, maintaining accurate records for review.

Education

High School Diploma -

Emily Griffith Technical College
Denver, CO

Skills

  • Customer service & communication
  • Conflict Resolution
  • Safety and Security Awareness
  • Verbal and written communication
  • Training & Team Support
  • Time Management & Multitasking
  • Professional Demeanor & Poise

Timeline

Owner/Operations Manager

All Pro All Grow Turf Management
02.2020 - Current

Sales Manager

Tru Green Chem Lawn
03.2009 - 01.2020

Security Officer

U.S Security Associates
11.2007 - 06.2008

High School Diploma -

Emily Griffith Technical College

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Germika Rivers