GERMAN OSSA
Moving To Toronto
Summary
Dynamic International Business Administrator, fluent in Spanish and English, with a robust background in the IT - Mining industry specializing in sales and negotiations at middle to high management levels. Proven expertise in finance, marketing, and project management, driven by a proactive approach to challenges. Highly collaborative and adept at delivering results in team environments, with a strong focus on corporate-level customer relations. Recognized for a track record of successfully cultivating new business opportunities and nurturing existing client relationships. Possesses exceptional communication skills, particularly in assertive negotiation and strategic marketing, coupled with a keen insight into international advisory services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
NEW BUSINES MANAGER AMERICA
PERFORMANTE
04.2024 - 09.2024
- Identify and pursue strategic partnership opportunities aligned with organizational goals and growth strategies
- Negotiate and finalize partnership agreements, ensuring terms are favorable and compliant with company policies
- Collaborate cross-functionally with sales, marketing, product, and legal teams to execute partnership initiatives effectively
- Monitor partnership performance metrics and provide regular reports and recommendations for optimization
- Foster and maintain relationships with key stakeholders, including executives, to drive partnership success and mutual business objectives.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
CLIENT RELATIONSHIP LEAD
GLOBE 24-7
04.2022 - 04.2024
- Develop and execute strategic plans to strengthen client relationships and maximize customer satisfaction across Latin America and North America
- Serve as the primary point of contact for key clients, ensuring prompt and effective resolution of inquiries, issues, and escalations
- Collaborate with sales and account management teams to identify opportunities for upselling, cross-selling, and renewals
- Conduct regular client meetings and business reviews to understand their needs, discuss performance metrics, and align on future goals
- Monitor market trends, competitor activities, and industry developments to anticipate client needs and provide proactive solutions.
IT TELECOMMUNICATION MANAGER
PAGE GROUP- MICHAELPAGE
12.2019 - 04.2022
- Responsible for developing and implementing sales strategies and brand launch at the regional level
- (Head-hunter services in IT & Telecom) Leading the Telecommunication division, implementing strategies and go to market for new sales
- First Q, new project over 150M pesos
- Performing a recruitment role for c-level positions
- Implement strategies for new business, hunting and farming accounts to accomplish quota
- Implementing a functional role to ensure a complete sales stage, including billing.
BUSINESS DEVELOPMENT MANAGER
PAGE CONSULTING- PAGE GROUP
09.2018 - 12.2019
- Responsible for developing and implementing sales strategies and brand launch at the regional level
- (Outsourcing services IT talent by Service level agreements) Was part of the launch at the regional level brand Page Consulting, making operational deployments, performing sales and marketing programs
- Make achievements of regional and local customers, deals over 500K in outsourcing talent services
- Performing a recruitment role for c-level positions
- Implement of strategies for new business, hunting and farming accounts to accomplish quota.
BUSINESS DEVELOPMENT MANAGER
EXPERIS IT- MANPOWERGROUP
01.2017 - 09.2018
- Responsible for the development and implementation of sales and marketing strategies (Outsourcing IT services, RPO, Headhunting, Interim) in key accounts assigned to my territory, among which are: Accenture, Level3 and Cisco
- Led the transformation of services, employment outsourcing services, enabling ensure optimal functioning of some company key accounts
- Managed to close negotiations within three months joined the company, where annual turnover suit revenue more than 1M USD
- Commitment to achieve the quota over 200% by year
- Negotiations and contracts above 1M per year
ACCOUNT MANAGER
HEWLETT PACKARD ENTERPRISE
02.2016 - 01.2017
- MICROSOFT LICENSING SALES
SALES MANAGEMENT INTERN
HP
08.2015 - 02.2016
Education
BBA - Business Administration
01.2016
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Management
Sales Techniques
Sales management
Marketing
Negotiation
Business Development
Lead Generation
Hiring and Training
Othercourses
- Certification: Yellow Belt - Spartan (HPE) October 2016
- University Of Texas Arlington- Project Management
- Scrum Master – 2018
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
Languages
Spanish
Native language
English
Advanced
C1
Timeline
NEW BUSINES MANAGER AMERICA - PERFORMANTE
04.2024 - 09.2024
CLIENT RELATIONSHIP LEAD - GLOBE 24-7
04.2022 - 04.2024
IT TELECOMMUNICATION MANAGER - PAGE GROUP- MICHAELPAGE
12.2019 - 04.2022
BUSINESS DEVELOPMENT MANAGER - PAGE CONSULTING- PAGE GROUP
09.2018 - 12.2019
BUSINESS DEVELOPMENT MANAGER - EXPERIS IT- MANPOWERGROUP
01.2017 - 09.2018
ACCOUNT MANAGER - HEWLETT PACKARD ENTERPRISE
02.2016 - 01.2017
SALES MANAGEMENT INTERN - HP
08.2015 - 02.2016
POLITECNICO GRAN COLOMBIANO - BBA, Business Administration
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