Georgette Marquez
Denver
Summary
Detail-oriented and proactive Office Administrator with 15+ years of experience optimizing office operations, managing staff, and ensuring seamless administrative support. Adept at onboarding, staff supervision, workflow management, and vendor coordination to enhance productivity. Strong proficiency in Microsoft Office Suite, HR administration, billing software, and legal case management systems. Skilled in process improvement, employee engagement initiatives, and high-level administrative support.
Overview
12
12
years of professional experience
Work History
Legal Office Administrator
BAM Family Law
Denver
05.2023 - Current
- Supervise and evaluate non-attorney staff, including hiring, onboarding, performance reviews, and corrective action as needed
- Conduct individual and team check-ins and design and implement an employee recognition program to boost morale, increase engagement, and enhance workplace culture
- Serve as the primary liaison between staff and IT, troubleshooting system issues and training employees in legal software
- Provide high-level administrative support to partners and attorneys, including scheduling meetings, preparing agendas, drafting policies, and maintaining document management systems
- Serve as the primary liaison for vendors, clients, and staff, addressing inquiries and maintaining relationships
- Develop and implement HR policies, employee handbooks, and benefits administration, ensuring compliance with state and federal regulations
- Administer employee benefits programs, including health insurance, short- and long-term disability, 401(k), COBRA, and PTO management
- Successfully managing billing for 100+ clients, COLTAF accounts, collections, and financial reporting, recovering over $20,000 in client payments monthly
- Reconcile trust accounts, correct discrepancies, and resolve billing errors to maintain financial accuracy
- Manage confidential communications, prioritizing emails, calls, and correspondence to support executive decision-making
- Plan and execute office events to foster a strong and positive workplace culture
- Undertake special projects assigned by the Managing Partner, requiring strong problem-solving and organizational skills
Office Manager
EVO SNAP
Denver
05.2015 - 05.2023
- Managed daily office operations, including ordering supplies, maintaining IT equipment, and ensuring smooth office functionality
- Oversaw Accounts Payable and Accounts Receivable for all departments, ensuring accuracy and timely processing of financial transactions
- Onboard and trained new employees, including setting up desks, issuing badges, providing policy training, and serving as the primary point of contact for staff support
- Provided high-level administrative support to senior management, including managing executive calendars, coordinating corporate travel, handling calls, emails, and expenses through Concur
- Built and maintained positive, long-term relationships with vendors, clients, and building management, ensuring smooth operations and successful partnerships
- Developed and submitted office budgets, covering supplies, snacks, events, and miscellaneous projects, maintaining cost control and budget efficiency
- Executed a successful office relocation, including managing budget allocation, communication strategy, space planning, and interior design, ensuring minimal disruption and a smooth transition
- Planned and executed office events monthly including team-building activities and community service initiatives, enhancing employee engagement and company culture
Front Office Coordinator/HR Assistant
American Midstream
Denver
08.2013 - 04.2015
- Managed incoming phone calls in a professional and efficient manner, directing calls to appropriate personnel and ensuring seamless communication flow
- Oversaw daily office operations, ensuring smooth workflow, efficiency, and compliance with company policies
- Performed office administrative duties, including scanning, filing, faxing, and answering all incoming phone calls to support team operations
- Managed executive schedules and appointments, coordinating bookings for meetings, events, and conferences to ensure timely attendance and resource allocation
- Processed and entered executive expenses using Concur, ensuring accuracy and timely submission for reimbursement
- Collected and distributed new hire paperwork, ensuring a smooth onboarding process and timely completion of required documentation
- Performed data entry for Accounts Payable and Receivable, accurately coding invoices and processing payments using Great Plains software
Education
Bachelor of Arts (B.A.) - Communication
University of Colorado Boulder
Boulder, CO, USSkills
- Office Operations and Workflow Management
- Employee onboarding and orientation
- Staff supervision and performance evaluation
- Recruitment and Talent Acquisition Support
- HR Administration and Compliance
- Billing and Expense Management
- Vendor and IT Coordination
- Event Planning and Employee Engagement
- Case Management and Legal Operations
- Professional development
Timeline
Legal Office Administrator
BAM Family Law
05.2023 - Current
Office Manager
EVO SNAP
05.2015 - 05.2023
Front Office Coordinator/HR Assistant
American Midstream
08.2013 - 04.2015
Bachelor of Arts (B.A.) - Communication
University of Colorado Boulder
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