George Tole
Avon
Summary
Friendly and open-minded hospitality professional with a proven record of guests returning to request personal service. Dedicated to exceeding expectations, embracing new challenges, and growing into leadership within the restaurant and resort industry.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
Beaver Creek Chophouse
Avon
10.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation.
Server
Ugly Mug
Cape May
10.2023 - 10.2025
- Greeted guests promptly and warmly, took food and drink orders efficiently, and provided recommendations to enhance dining experience.
- Handled special requests and checked back with customers to confirm satisfaction, ensuring a positive atmosphere.
- Maintained cleanliness and organization of tables, service stations, and work areas to support efficient service.
- Adhered to health and safety standards consistently.
Prep
Squatters
Park City
06.2017 - 10.2025
- Prepared ingredients for 200-400+ covers per shift, ensuring the line stayed fully stocked during peak hours.
- Consistently completed full prep lists before service, even during short-staffed shifts.
- Filled in for line cooks during rushes, showcasing adaptability and versatility across multiple stations.
- Achieved perfect attendance record, frequently requested for additional shifts during peak periods.
- Completed full prep lists ahead of service, ensuring seamless operations during short-staffed shifts.
Overnight stocker
Lowes
Vermont
06.2023 - 10.2023
- Stocking and organizing the products for day shift, unloading trucks, operating forklifts and, helping the customers get the best product.
- Stocked shelves with merchandise to ensure proper inventory levels.
- Organized products in alignment with store layout and safety standards.
- Assisted customers in locating items and provided product information.
Tent crew
Vermont Tent Company
Vermont
06.2023 - 10.2023
- Collaborated with team to install tents for various events, ensuring timely setup and client satisfaction.
- Maintained tents in excellent condition through regular cleaning and repairs., cleaning and repairing them.
- Set up and dismantled tents for various events and occasions.
- Collaborated with team members to ensure efficient tent installations.
- Operated tools and equipment for tent assembly and disassembly.
Photographer
Self Employed
Romania
11.2017 - 05.2023
- Giving customers the best experience as a photographer, making them feel special every time, deliveringing more than memories.
- Captured high-quality images for various clients and events.
- Edited photographs using industry-standard software for optimal results.
- Managed client relationships to understand their vision and requirements.
Server
Westgate Resorts
Park City
06.2017 - 10.2017
- Consistently maintained a 95%+ guest satisfaction score, earning frequent commendations for speed, accuracy, and hospitality.
- Achieved top 5% sales ranking out of all servers by mastering menu knowledge and building rapport with guests.
- Managed 7-9 table sections during peak hours, ensuring accurate orders and timely service.
- Coordinated service for large parties of 20-50 guests, facilitating smooth operations and timely delivery.
Server
Squatters
Park City
06.2017 - 10.2017
- Consistently ranked as a top-performing server for speed, accuracy, and guest satisfaction during peak service hours.
- Reduced customer wait times by streamlining table seating and coordinating with host staff during busy periods.
- Trained new servers and support staff, ensuring consistent service and menu knowledge across the team.
Server
Johnny Rockets
Gatlinburg
06.2016 - 10.2016
- Managed high-demand shifts during tourist season, delivering food and beverages with consistent service time of 10-13 minutes per table to enhance customer satisfaction.
- Managed high-demand shifts during tourist season, delivering food and beverages with an average service time of 10-13 minutes per table.
- Perfected multitasking skills, managing customer orders, special requests, and table turnovers in an environment where speed was essential.
- Facilitated onboarding and training for 3-5 new servers, instilling Johnny Rockets culture and contributing to team cohesion.
- Oversaw service for 200+ customers per shift during weekends and holidays in Gatlinburg, maintaining high service standards and ensuring guest satisfaction.
Server
Loco Burro Fresh Mex Cantina
Gatlinburg
06.2016 - 10.2016
- Cultivated strong rapport with returning guests, enhancing customer loyalty and increasing repeat business.
- Maintained high standards of cleanliness and food safety, consistently meeting internal quality checks and health inspections.
- Increased average check size through targeted recommendations of high-margin specials, add-ons, and drinks using consultative upselling techniques.
Food Runner
Loco Burro Fresh Mex Cantina
Gatlinburg
06.2016 - 10.2016
- Ensured 100% accuracy in order delivery, double-checking plates before leaving the kitchen to guarantee correct items and special requests were fulfilled.
- Checked and delivered special requests, including dietary restrictions and allergies, to ensure guest satisfaction and safety.
- Coordinated with servers, kitchen staff, and bartenders to maintain smooth order flow, proactively addressing delays or issues to enhance service.
Education
Master degree -
Hotel Management UBB
Cluj Napoca, RomaniaBachelor -
FIlm and Teather UBB
Cluj Napoca, RomaniaSkills
- Order management
- Point of Sale
- Order Recommendation
- Customer service
- Customer Satisfaction
- Time Management
- Attention to Detail
- Team Collaboration
- Adaptation
- Communication
Certification
ServSafe Alcohol, Servsafe, 10/01/23, 24314707, 24663398
Languages
- English, Fluent
- Romanian, Native
Timeline
Server
Beaver Creek Chophouse
10.2025 - Current
Server
Ugly Mug
10.2023 - 10.2025
Overnight stocker
Lowes
06.2023 - 10.2023
Tent crew
Vermont Tent Company
06.2023 - 10.2023
Photographer
Self Employed
11.2017 - 05.2023
Prep
Squatters
06.2017 - 10.2025
Server
Westgate Resorts
06.2017 - 10.2017
Server
Squatters
06.2017 - 10.2017
Server
Johnny Rockets
06.2016 - 10.2016
Server
Loco Burro Fresh Mex Cantina
06.2016 - 10.2016
Food Runner
Loco Burro Fresh Mex Cantina
06.2016 - 10.2016
Master degree -
Hotel Management UBB
Bachelor -
FIlm and Teather UBB