George Jacquez
Denver
Summary
Dynamic leader with proven expertise in field operations and team leadership, honed at Fix-It 24/7. Excelled in enhancing customer satisfaction and streamlining operations, evidenced by the successful development of a training program. Skilled in technical expertise and key relationship management, demonstrating a significant impact on operational efficiency and team performance.
Overview
27
27
years of professional experience
Work History
Field Supervisor
Fix-It 24/7
04.2015 - Current
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Presents weekly and monthly performance reports to demonstrate team progress.
- Developed training and apprentice program for new hires
- Creates and maintains weekly on call schedule
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Trains new hires to perform cross-training exercises with experienced workers.
Warehouse Worker
Applewood Plumbing Heating & Electric
02.2013 - 04.2015
- Delivered parts to technicians on job sites as needed
- Loaded, unloaded, and moved material to and from storage and production areas.
- Repairing and maintaining Spartan 300 drain cleaning machines
Correctional Officer II (Sergeant)
State of Colorado
03.1998 - 02.2013
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Several Certificates For HVAC Troubleshooting - HVAC
Carrier/Lowmiller
Denver, CONo Degree - Exercise Science
Fort Lewis College
Durango, COSkills
- Team Leadership
- Schedule coordination
- Customer relations
- Field operations
- Operations planning
- Task delegation
- Technical expertise
- Key relationship management
Timeline
Field Supervisor
Fix-It 24/7
04.2015 - Current
Warehouse Worker
Applewood Plumbing Heating & Electric
02.2013 - 04.2015
Correctional Officer II (Sergeant)
State of Colorado
03.1998 - 02.2013
Several Certificates For HVAC Troubleshooting - HVAC
Carrier/Lowmiller
No Degree - Exercise Science
Fort Lewis College
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