Overview
Work History
Education
Skills
References
Timeline
Generic

GENA CHYMYCH

Gilcrest

Overview

13
13
years of professional experience

Work History

Direct Sales Rep

TDS Telecommunications
01.2023 - Current
  • Navigated competitive challenges to cultivate relationships and maintain steady sales flow.
  • Transitioned from supervisor to sales rep during Covid to maintain sales operations amidst hiring challenges.
  • Consistently contributed to team success, as recognized by superiors.
  • Managed setup and teardown for current events, contributing to marketing efforts.

Direct Sales Team Lead/ Supervisor

TDS Telecommunications
06.2017 - 01.2023
  • Led team of 5 reps to achieve monthly sales goals across the Colorado market.
  • Executed daily door-to-door sales, consistently met monthly quotas, and closed multiple sales.
  • Promoted products and engaged potential customers at various events.
  • Customer service and retaining of customers.
  • Record keeping and tracking of sales and completion of installations.
  • Became Supervisor in 2019 for 2 years.
  • Knowledge of products and pricing.

Cleaning Technician

Merry Maids
Boulder
01.2016 - 01.2017
  • Performed basic and advanced cleaning tasks to maintain cleanliness and hygiene standards in facilities.
  • Demonstrated attention to detail by executing thorough and efficient cleaning processes.
  • Ensured quality control by meeting daily needs, setting satisfaction goals, and achieving them on schedule.
  • Actively listened to customer needs and fulfilled requests to enhance service experience.
  • Fostered customer retention through strong work ethic and positive relationships.
  • Customer satisfaction and communication.
  • Relationship and territory management.

Front Desk Agent

Riviera Lodge LLC
Saratoga
01.2013 - 01.2016
  • Performed all front desk and reception duties, including greeting visitors and managing appointments.
  • Managed multiple phone lines, email, and internet requests for reservations and inquiries, ensuring timely responses.
  • Reservations, check-ins and check-outs.
  • Addressed complaints and troubleshot issues, enhancing client experience through effective customer service.
  • Cash handling, deposits and credit card transactions.
  • Collaborated with team members and operated independently, demonstrating flexibility in various work environments.
  • Direct sales, bidding and securing sales.
  • Pricing and deal negotiations for large accommodations.

Education

working towards associates -

Front Range Community College
01-2012

GED -

01-2002

Skills

  • Customer acquisition
  • Customer relationship management
  • Sales documentation
  • Customer satisfaction
  • Relationship development
  • Time management abilities
  • Reliability
  • Interpersonal skills

References

References available upon request

Timeline

Direct Sales Rep

TDS Telecommunications
01.2023 - Current

Direct Sales Team Lead/ Supervisor

TDS Telecommunications
06.2017 - 01.2023

Cleaning Technician

Merry Maids
01.2016 - 01.2017

Front Desk Agent

Riviera Lodge LLC
01.2013 - 01.2016

working towards associates -

Front Range Community College

GED -

GENA CHYMYCH