GENA CHYMYCH
Gilcrest
Overview
13
13
years of professional experience
Work History
Direct Sales Rep
TDS Telecommunications
01.2023 - Current
- Navigated competitive challenges to cultivate relationships and maintain steady sales flow.
- Transitioned from supervisor to sales rep during Covid to maintain sales operations amidst hiring challenges.
- Consistently contributed to team success, as recognized by superiors.
- Managed setup and teardown for current events, contributing to marketing efforts.
Direct Sales Team Lead/ Supervisor
TDS Telecommunications
06.2017 - 01.2023
- Led team of 5 reps to achieve monthly sales goals across the Colorado market.
- Executed daily door-to-door sales, consistently met monthly quotas, and closed multiple sales.
- Promoted products and engaged potential customers at various events.
- Customer service and retaining of customers.
- Record keeping and tracking of sales and completion of installations.
- Became Supervisor in 2019 for 2 years.
- Knowledge of products and pricing.
Cleaning Technician
Merry Maids
Boulder
01.2016 - 01.2017
- Performed basic and advanced cleaning tasks to maintain cleanliness and hygiene standards in facilities.
- Demonstrated attention to detail by executing thorough and efficient cleaning processes.
- Ensured quality control by meeting daily needs, setting satisfaction goals, and achieving them on schedule.
- Actively listened to customer needs and fulfilled requests to enhance service experience.
- Fostered customer retention through strong work ethic and positive relationships.
- Customer satisfaction and communication.
- Relationship and territory management.
Front Desk Agent
Riviera Lodge LLC
Saratoga
01.2013 - 01.2016
- Performed all front desk and reception duties, including greeting visitors and managing appointments.
- Managed multiple phone lines, email, and internet requests for reservations and inquiries, ensuring timely responses.
- Reservations, check-ins and check-outs.
- Addressed complaints and troubleshot issues, enhancing client experience through effective customer service.
- Cash handling, deposits and credit card transactions.
- Collaborated with team members and operated independently, demonstrating flexibility in various work environments.
- Direct sales, bidding and securing sales.
- Pricing and deal negotiations for large accommodations.
Education
working towards associates -
Front Range Community College
01-2012
GED -
01-2002
Skills
- Customer acquisition
- Customer relationship management
- Sales documentation
- Customer satisfaction
- Relationship development
- Time management abilities
- Reliability
- Interpersonal skills
References
References available upon request
Timeline
Direct Sales Rep
TDS Telecommunications
01.2023 - Current
Direct Sales Team Lead/ Supervisor
TDS Telecommunications
06.2017 - 01.2023
Cleaning Technician
Merry Maids
01.2016 - 01.2017
Front Desk Agent
Riviera Lodge LLC
01.2013 - 01.2016
working towards associates -
Front Range Community College