Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Garrett Tyler

Golden

Overview

11
11
years of professional experience

Work History

Customer Care Representative

TEKsystems
Denver
10.2024 - Current
  • Ensured compliance with company policies regarding privacy laws and data protection regulations.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Specialized Consultant

Oakley Store
Broomfield
10.2022 - 03.2025
  • Analyzed key performance indicators to identify effective strategies.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Identified needs of customers promptly and efficiently.

Sales Representative

PepsiCo
Denver
03.2021 - 02.2023
  • Analyzed customer feedback to improve products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

General Manager

Jimmy Johns Restaurant
Thornton
05.2014 - 02.2021
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.

Education

Bachelor of Science - Business Management

Western Governor's University
Salt Lake City, UT
05-2020

Skills

  • Client Support
  • Problem-Solving Expertise
  • Data Organization
  • Payment Modifications
  • Regulatory compliance
  • Performance analysis
  • Timely Schedule Oversight
  • Inventory Coordination

Affiliations

  • Self taught qualified bicycle mechanic, ran a small scale used bicycle business
  • Snowboard and ski enthusiast
  • Gaps in my work history derive from taking the initiative to build my own home from the ground up without hiring contractors, was quite the learning experience!

Accomplishments

  • Received a community award from the City of Thornton for the service we provided at the Jimmy John's restaurant I ran
  • Can't say enough about the accomplishment of building a home from the foundation up to the shingles on the roof, and finishing all the work involved on the inside, the process was underestimated but well worth the experience

Timeline

Customer Care Representative

TEKsystems
10.2024 - Current

Specialized Consultant

Oakley Store
10.2022 - 03.2025

Sales Representative

PepsiCo
03.2021 - 02.2023

General Manager

Jimmy Johns Restaurant
05.2014 - 02.2021

Bachelor of Science - Business Management

Western Governor's University

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Garrett Tyler