Garrett Costello
Laporte
Summary
Experienced bartender with a strong focus on guest relations, bringing over a decade in diverse service environments—from high-volume casual dining to upscale seafood and whiskey-focused bars. Known for creating memorable guest experiences, personalized service, and deep product knowledge, especially in whiskey,craft cocktail creation, wine, and food pairings. Proven ability to manage fast-paced shifts, support teams as Manager on Duty, and build lasting rapport with guests that drives repeat business.
Overview
12
12
years of professional experience
Work History
Bartender
The Mishawaka
03.2022 - Current
- Delivered consistent, high-touch service during high-volume shift, focusing on guest satisfaction
- Provided on-the-floor support to servers, bartenders, and hosts to maintain pace and service standards
- Assisted with handling guest complaints and special requests, resolving issues promptly and professionally
- Provided fast, high-quality bar service during high-volume concerts at a 1,000-capacity venue.
Bartender
Spur Restaurant and Bar
11.2023 - 04.2024
- Provided attentive and personalized service to guests, enhancing their dining and après-ski experiences.
- Catered to a varied clientele of tourists and locals, fostering a friendly and inclusive environment.
- Collaborated with kitchen staff to highlight seasonal, locally sourced produce and game meats in menu offerings.
Bartender
The Whisk(e)y
10.2022 - 07.2023
- With over 2,800 labels, and the largest whiskey selection in Colorado, I developed a deep expertise in whiskey varieties, tasting notes, and pairing recommendations,
- Guided guests through extensive whiskey offerings, leading to increased top-shelf sales and enhanced guest experience
- Helped cultivate and develop one of the state’s largest and most extensive agave spirits portfolio
- Recognized by management and guests for in-depth whiskey knowledge and ability to make rare and premium selections approachable to all guests
- Led whiskey tastings and curated personalized flights for whiskey enthusiasts, contributing to a loyal clientele base
Bartender
Jax Fish House
08.2013 - 03.2022
- Provided high-quality, and fast service at a high-end fish house known for fresh, sustainably sourced seafood and a curated wine and cocktail program
- Maintained deep knowledge of oysters, shellfish, and seasonal fish offerings to confidently answer guest questions and upsell menu items
- Handled high-volume service during peak dinner hours while preserving quality, presentation, and pace
- Developed and executed original craft cocktails for seasonal menus, emphasizing fresh ingredients, house infusions, and balanced flavor profiles
Education
Bachelor of Science - Architecture
Keene State College
Keene, NH05-2012
Skills
- Responsible beverage handling
- Customer service expertise
- Organization and time management
- Cocktail development
- Medical certifications
- Reliability and Punctuality
Timeline
Bartender
Spur Restaurant and Bar
11.2023 - 04.2024
Bartender
The Whisk(e)y
10.2022 - 07.2023
Bartender
The Mishawaka
03.2022 - Current
Bartender
Jax Fish House
08.2013 - 03.2022
Bachelor of Science - Architecture
Keene State College
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