Gage Dunn
Growth Operations
Broomfield
Summary
Dynamic sales professional with a proven track record at Floor & Decor, excelling in product sales and customer service. Skilled in relationship building and upselling, consistently achieving sales targets. Adept at assessing customer needs and implementing effective strategies to drive growth and enhance client satisfaction.
Overview
6
6
years of professional experience
7
7
Certifications
Work History
Sales Associate | Warehouse
Floor & Decor
11.2024 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Growth Operations Manager
Indigo-Shift
09.2023 - 10.2024
- Facilitated regular communication between departments ensuring alignment of goals towards prioritizing long-term sustainable growth.
- Managed cross-functional teams to ensure timely execution of growth initiatives and projects.
- Coordinated events and webinars that showcased the company''s products or services, attracting potential clients and driving business growth.
- Analyzed customer behavior and trends to improve product offerings and user experience.
Barista
Starbucks
08.2022 - 02.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
Realtor Growth Consultant
Exp Realty
02.2023 - 01.2024
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Advised and informed prospective clients on current market activities and conditions.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Shift Manager
Urban Air Trampoline and Adventure Park
05.2019 - 03.2020
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Education
High School Diploma -
Grandview Highschool
Aurora 05.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Upselling
Teamwork and collaboration
Certification
Google IT Professional
Timeline
Powered Industrial Truck (PIT) Certification
05-2025
Sales Associate | Warehouse
Floor & Decor
11.2024 - Current
Google IT Professional
02-2024
Google: Technical Support Fundamentals
02-2024
Google: The Bits and Bytes of Computer Networking
02-2024
Google: Operating Systems and You: Becoming a Power User
02-2024
Google: System Administration and IT Infrastructure Services
02-2024
Google: IT Security: Defense against the digital dark arts
02-2024
Growth Operations Manager
Indigo-Shift
09.2023 - 10.2024
Realtor Growth Consultant
Exp Realty
02.2023 - 01.2024
Barista
Starbucks
08.2022 - 02.2024
Shift Manager
Urban Air Trampoline and Adventure Park
05.2019 - 03.2020
High School Diploma -
Grandview Highschool
05.2001 -
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