Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriella Sasso

Erie

Summary

Detail-oriented administrative professional with experience in client support, office coordination, and scheduling. Adept at handling front desk responsibilities, resolving issues quickly, and ensuring efficient daily operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Sales Associate

European Wax Center
10.2024 - 02.2025
  • Answered and directed high volumes of incoming calls, providing clear and professional client support.
  • Scheduled and confirmed appointments through booking software with attention to detail.
  • Checked customers in and out of appointments, ensuring accuracy in billing and scheduling.


Beauty Consultant

Palm Beach Tan
01.2024 - 10.2024
  • Exceeded monthly sales targets by promoting tanning packages and retail products.
  • Managed front desk operations, including check-ins, scheduling, and multi-line phone systems.
  • Assisted with inventory audits and merchandise organization.

Lead Hostess

Austin's American Grill
05.2021 - 01.2024
  • Managed reservations, large groups, and special events with efficiency.
  • Greeted and seated guests, trained new hires, and ensured excellent guest experiences.
  • Responded to customer concerns, resolving issues quickly and professionally.


Paralegal Intern

Carbon Law LLC
01.2022 - 05.2022
  • Conducted legal research and drafted documents including pleadings and motions.
  • Supported attorney in case preparation and attended court proceedings.
  • Adhered to privacy laws to avert possible information breaches and protect client data.

Server/To-Go

Hearth Restaurant and Pub
10.2019 - 05.2021
  • Processed high-volume take-out orders accurately in person and by phone.
  • Delivered consistent, professional customer service in a fast-paced environment.


Education

Bachelor of Arts - Sociology

Colorado State University
Fort Collins, CO
05-2025

Skills

  • Microsoft Office Suite & Google Workspace
  • Multi-Line Phone Systems
  • Appointment Scheduling & Calendar Management
  • Data Entry & Filing
  • Customer Service & Communication
  • Time Management & Organization
  • Conflict Resolution & Problem Solving

Certification

Paralegal Certificate 05/2022

Timeline

Guest Sales Associate

European Wax Center
10.2024 - 02.2025

Beauty Consultant

Palm Beach Tan
01.2024 - 10.2024

Paralegal Intern

Carbon Law LLC
01.2022 - 05.2022

Lead Hostess

Austin's American Grill
05.2021 - 01.2024

Server/To-Go

Hearth Restaurant and Pub
10.2019 - 05.2021

Bachelor of Arts - Sociology

Colorado State University

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Gabriella Sasso