Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriella Hinostroza

Colorado Springs

Summary

Dedicated professional with a strong focus on communication and customer service. Proven ability to enhance client experiences and maintain organized environments while ensuring compliance with health and safety standards.

Overview

8
8
years of professional experience

Work History

Custodian

LR Associates
2025.02 - Current
  • Maintained cleanliness and sanitation of facilities, ensuring compliance with health and safety standards.
  • Operated cleaning equipment, including floor scrubbers and vacuums, to achieve optimal results.
  • Cleaning duties include sweeping, mopping, vacuuming, dusting, disinfecting surfaces, emptying trash bins, cleaning bathrooms, kitchens, offices, and common areas.

Receptionist

Molly Maid
2024.07 - 2025.06
  • Greeted and assisted clients, ensuring positive first impressions and enhancing customer experience.
  • Managed multi-line phone system, directing calls to appropriate team members efficiently.
  • Scheduled appointments, optimizing staff availability while accommodating client needs.
  • Maintained organized reception area, contributing to a professional and welcoming environment.
  • Processed incoming mail and deliveries, ensuring timely distribution to relevant departments.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Web Developer

Latino Web
2018.01 - 2024.12
  • Developed responsive web applications using HTML, CSS, and JavaScript frameworks.
  • Collaborated with designers to enhance user experience and interface functionality.
  • Implemented content management systems to streamline website updates and maintenance.
  • Optimized website performance through code review and debugging processes.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.

Education

High School Diploma -

Palmer High School
Colorado Springs, CO
2004

Skills

    Strong communication skills, customer service, organization, time management, multitasking, leadership, teamwork, problem-solving, attention to detail, scheduling and coordination, professionalism, reliability, and the ability to work under pressure

Languages

Spanish
Full Professional

Timeline

Custodian

LR Associates
2025.02 - Current

Receptionist

Molly Maid
2024.07 - 2025.06

Web Developer

Latino Web
2018.01 - 2024.12

High School Diploma -

Palmer High School
Gabriella Hinostroza