Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Languages
Timeline
Generic

Gabriela Martinez

Grand Junction

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Manager

Ohana Supportive Services
10.2024 - Current
  • Trained and mentored staff on best practices in care and compliance standards.
  • Developed individualized service plans to address client needs and promote stability.
  • Coordinated with multidisciplinary teams to ensure comprehensive support services for clients.
  • Monitored compliance with State of Colorado regulations and program policies for optimal service delivery.
  • Advocated for clients' needs within community resources, enhancing access to vital services.

Store Manager

Finish Line, Inc.
10.2019 - 07.2024
  • Oversaw daily operations, ensuring smooth workflow and high customer satisfaction.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Developed and executed promotional campaigns to drive foot traffic and increase sales revenue.
  • Managed budgets, controlling expenses while maintaining operational efficiency and service quality.
  • Led regular performance reviews, setting goals for team development and improving service delivery standards.

Provided Services as a Nanny

Family Friend
08.2018 - 05.2020
  • Collaborated with parent to establish routine that supported the child's well-being.
  • Assisted with light housekeeping duties
  • Provided safe transportation

Sales/Bookkeeping Assistant

Aquatime Pools and Spas
02.2018 - 05.2019
  • Managed accounts payable and receivable processes to ensure timely transactions.
  • Reconciled bank statements and financial discrepancies to maintain accurate records.
  • Implemented efficient filing systems for documentation and record-keeping practices.

Bilingual tutor

Riverside Educational Center
08.2017 - 01.2018
  • Implemented engaging instructional strategies to promote language acquisition and retention.
  • Developed strong relationships with students'' families, helping to facilitate communication between home and school environments.
  • Assisted children in achieving better understanding of specific subject material and taught study skills necessary for academic success.
  • Created a supportive learning environment where students felt comfortable asking questions and seeking clarification on difficult topics.
  • Increased student confidence in their bilingual abilities through positive reinforcement and constructive feedback.

Education

B.A. - Political Science

Colorado Mesa University
05.2024

High school diploma - undefined

Grand Junction High School
05.2017

Skills

  • Individualized and person-centered care
  • Operations management
  • Team leadership
  • Customer service
  • Planning and implementation
  • Staff management
  • Client relations
  • Bookkeeping- experience with Quickbooks
  • Communication- invited to be a guest speaker at Colorado Mesa University in 2016 and 2017

Accomplishments

    Top Ten Performing Manager JD FINL Region 5 2022

    Member of Diversity & Inclusion Council 2022-2024

Awards

Academic letter– Grand Junction High School

Mock trial letter– Grand Junction High School

Nationally qualified NPC bikini competitor

Sponsored Athlete 

Certification

CPR/First Aid/AED- January 2024

CPI- February 2025


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Manager

Ohana Supportive Services
10.2024 - Current

Store Manager

Finish Line, Inc.
10.2019 - 07.2024

Provided Services as a Nanny

Family Friend
08.2018 - 05.2020

Sales/Bookkeeping Assistant

Aquatime Pools and Spas
02.2018 - 05.2019

Bilingual tutor

Riverside Educational Center
08.2017 - 01.2018

High school diploma - undefined

Grand Junction High School

B.A. - Political Science

Colorado Mesa University

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Gabriela Martinez