Summary
Overview
Work History
Education
Skills
Languages
Timeline
Gabriela  Lopez

Gabriela Lopez

Fort Collins

Summary

Dedicated housekeeping professional with extensive experience at Estes Park Colorado, recognized for enhancing guest satisfaction through meticulous cleaning and effective communication. Proficient in chemical handling and time management, I consistently improved cleanliness ratings and streamlined laundry operations, contributing to a welcoming environment and reduced guest complaints.

Overview

2
2
years of professional experience

Work History

Housekeeping and Laundry Attendant

Estes Park Colorado
12.2020 - 11.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Operated electronic backpack vacuums and floor sweepers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Polished fixtures to achieve professional shine and appearance.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Hang, cleaned and rehung draperies to maintain freshness.

Housekeeper

Estes Park Colorado
10.2020 - 08.2021
  • Maintained sanitary conditions by regularly mopping and disinfecting bathrooms.
  • Replenished bathroom supplies and refreshed guest rooms by replacing towels and linens.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Operated electronic backpack vacuums and floor sweepers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Polished fixtures to achieve professional shine and appearance.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Education

Estes Park High School , Estes Park, CO
05.2021

Skills

  • Chemical handling
  • Mopping and sweeping
  • Laundry expertise
  • Room inspections
  • Stain removal
  • Initiative-taking
  • Cleaning techniques
  • Dusting surfaces
  • Carpet cleaning
  • Polishing furniture
  • Waste disposal
  • Window washing
  • Ironing proficiency
  • Restocking supplies
  • Sanitization procedures
  • Upholstery care
  • Customer service
  • Vacuuming and sweeping
  • Folding clean laundry
  • Cleaning bathrooms
  • Sorting and washing laundry
  • Window cleaning
  • Dusting furniture
  • Customer service-focused
  • Maintenance coordination
  • Upholstery cleaning
  • Ordering cleaning supplies
  • Guest relations
  • Energy conservation
  • Supply inventory management
  • Health and safety
  • Issue troubleshooting
  • Inventory management
  • Equipment maintenance
  • Emergency protocols
  • Mini-bar replenishment
  • Maintenance reporting
  • Linen replacement
  • Chandelier cleaning
  • Ironing clothing
  • Turndown service
  • Washing windows
  • Polishing surfaces
  • Mopping and buffing floors
  • Cart management
  • Housekeeping
  • Sweeping and mopping
  • Organizational skills
  • Floor cleaning, polishing, and waxing
  • Multitasking and prioritizing
  • Restroom servicing
  • Team support and collaboration
  • Supply stocking
  • Floor vacuuming
  • Time management
  • Relationship building
  • Health and safety compliance
  • Vacuuming
  • Trash collection and disposal
  • Quality assurance
  • Interior and exterior cleaning
  • Commercial cleaning
  • Safe chemical handling
  • Staff training
  • Professional and courteous
  • Equipment disinfection
  • Residential cleaning
  • Health standards compliance
  • Guest request response
  • Deep cleaning protocols
  • Guest service and support
  • Heavy lifting
  • Window blind dusting
  • Supply restocking
  • Lost and found management
  • Restroom detailing
  • Supply replenishment
  • OSHA compliance
  • Data entry
  • Hazardous chemical training
  • Furniture moving
  • Customer inquiry and response
  • Storage area management
  • Kitchen cleaning and dishwashing
  • Meeting room preparation
  • Quality control
  • Quality control guidelines
  • Drapery washing
  • Rug and carpet cleaning
  • CDC sanitation guidelines
  • Inventory control
  • COVID-19 safety procedures
  • Ceiling fan cleaning
  • Room maintenance scheduling
  • Building maintenance
  • Germicide application
  • Electronic communication
  • Computerized maintenance management
  • Steam-operated sterilizers
  • Work planning and organization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeping and Laundry Attendant - Estes Park Colorado
12.2020 - 11.2022
Housekeeper - Estes Park Colorado
10.2020 - 08.2021
Estes Park High School - ,
Gabriela Lopez