Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Lambis

Carrier Sales Manager
Bogotá

Summary

Dynamic and results-oriented Carrier Sales Manager with over 7 years of experience in logistics and transportation at Lean Solutions Group, supporting client NTG. Proven track record of advancing through progressively responsible roles, from POD Collector to Carrier Sales Manager. Skilled in carrier negotiations, load planning, and process optimization, consistently delivering exceptional service and operational efficiency. Fluent in English and Spanish, with expertise in TMS systems and client relationship management.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Carrier Sales Manager

Lean Solutions Group (Client: NTG)
12.2023 - 08.2025
  • Oversee a team of carrier sales representatives, driving performance to meet and exceed client KPIs for load coverage and cost efficiency.
  • Develop and implement strategies to improve carrier relationships, resulting in a 40% increase in carrier retention.
  • Collaborate with NTG leadership to align service delivery with client expectations, achieving a 95% client satisfaction rate.
  • Led the expansion of the Carrier Sales department from an initial team of 10 to a robust operation, implementing strategies and protocols that increased client satisfaction and supported department growth.
  • Developed and implemented Standard Operating Procedures (SOPs) and protocols to optimize operations, reduce error margins, minimize potential fraud by scammers, and increase the monthly booked load.

Carrier Sales Representative

Lean Solutions Group (Client: NTG)
08.2023 - 12.2023
  • Managed end-to-end carrier sales processes, securing transportation for over 200 loads per month across FTL shipments.
  • Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
  • Collaborated with team members to develop innovative strategies for expanding the company's carrier network.
  • Utilized TMS platforms to track load statuses and resolve issues, reducing delivery delays.
  • Monitored market trends to identify new business opportunities, leading to increased sales revenue.

Tracker

Lean Solutions Group (Client: NTG)
08.2019 - 07.2023
  • Tracked and updated the status of over 120 daily shipments, ensuring real-time visibility for clients and internal teams.
  • Managed documentation and compliance for load shipments, reducing errors in tracking processes.
  • Communicated with carriers and drivers to resolve issues such as delays, routing errors, or documentation discrepancies.
  • Utilized Excel and TMS systems to generate reports on shipment progress, improving operational transparency.
  • Trained new team members on tracking protocols, enhancing team efficiency, and accuracy.
  • Collaborated with team members to develop more efficient tracking methods, resulting in increased productivity.

POD Collector

Lean Solutions Group (Client: NTG)
08.2018 - 07.2019
  • Collected and verified proof of delivery (POD) documents for over 50 daily shipments, ensuring accuracy and compliance.
  • Coordinated with carriers and clients to resolve discrepancies in delivery documentation, improving process efficiency.
  • Maintained accurate records in TMS systems, supporting seamless billing and audit processes.
  • Assisted in streamlining POD collection workflows, reducing turnaround time for document submission.

Education

Professional In Foreign Languages - Languages (English And French)

University of Cartagena
Cartagena
05.2001 -

Skills

Supply chain optimization

Transportation

Pricing strategy

Logistics management

Negotiations

Transportation Management Systems (TMS)

Timeline

Carrier Sales Manager

Lean Solutions Group (Client: NTG)
12.2023 - 08.2025

Carrier Sales Representative

Lean Solutions Group (Client: NTG)
08.2023 - 12.2023

Tracker

Lean Solutions Group (Client: NTG)
08.2019 - 07.2023

POD Collector

Lean Solutions Group (Client: NTG)
08.2018 - 07.2019

Professional In Foreign Languages - Languages (English And French)

University of Cartagena
05.2001 -

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Gabriel LambisCarrier Sales Manager