Gabreil Chavez
Denver
Summary
Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excels at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Thornton
06.2016 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Monitored staff performance to ensure quality standards were met.
- Assisted upper management with daily operations to meet standards of service and quality.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Childcare Provider
Self-employeed
Dencer
06.2016 - 05.2024
- Met and communicated regularly with parents to discuss children's activities and development.
- Tailoring activities based on the individual needs of each child under care.
- Organized creative activities to develop children's physical, emotional and social growth.
- Providing a safe environment for children to explore their curiosity and creativity.
Hostess
Santeramos Pizza
Westminster
05.2015 - 12.2015
- Greeted guests warmly upon arrival, seating them promptly.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
Education
Bachelor of Science - Forensic Pyschology
Arizona State University
Tempe, AZ05-2025
Bachelor of Arts - Clinical Psychology
Colorado Mesa University
Grand Junction, COSkills
- Cleanliness maintenance
- Barista training
- Drink preparation speed
- Customer retention
- Verbal and written communication
- Time management abilities
- Professionalism
- Multitasking ability
- Policies development
- Decision-making
Certification
- Arizona Food Handler Certification
- CPR Certification
Accomplishments
- Honors Roll
- Partner of the Quarter (3)
- Fostering and Rescuing Rabbits
Languages
2
Education and Training
other,other
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
06.2016 - Current
Childcare Provider
Self-employeed
06.2016 - 05.2024
Hostess
Santeramos Pizza
05.2015 - 12.2015
Bachelor of Science - Forensic Pyschology
Arizona State University
Bachelor of Arts - Clinical Psychology
Colorado Mesa University