Gabe Smith
Fort Collins
Summary
Goal-oriented manager with distinguished experience in the craft beer and restaurant industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
Work History
Regional Sales Manager
Odell Brewing Company
2020.08 - Current
- Managed team of 13 sales representatives and consistently achieved high sales targets.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
District Sales Manager
Odell Brewing Company
2018.01 - 2020.08
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
Wholesale Sales Representative
Odell Brewing Company
2015.11 - 2018.07
- Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
- Collaborated with other team members to develop strategic sales plans that maximized revenue and market share.
- Conducted regular product training sessions for retail staff, ensuring they were knowledgeable about products and able to effectively sell them to customers.
- Analyzed market trends and competitor activity to identify potential opportunities for growth within the territory.
- Utilized CRM software efficiently for tracking leads, managing pipeline activity, and reporting on key performance metrics regularly.
Tap Room Associate
Odell Brewing Company
2015.02 - 2015.11
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and pouring world class beer.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
GENERAL MANAGER/ASSITANT GENERAL MANAGER
Illegal Pete's
2005.07 - 2015.02
- Manage all Front of House and Back of House hiring, training and scheduling.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Establish standards for personnel performance and customer service.
Education
A.A - Culinary Arts
The Art Institute of Colorado
Denver, COSkills
- Team Management
- Account Development
- Sales Coaching
- Territory Expansion
- Account Management
- Product and Service Knowledge
- Team Recruitment
- Written Communication
- Sales Tracking
- Sales Forecasting
Timeline
Regional Sales Manager
Odell Brewing Company
2020.08 - Current
District Sales Manager
Odell Brewing Company
2018.01 - 2020.08
Wholesale Sales Representative
Odell Brewing Company
2015.11 - 2018.07
Tap Room Associate
Odell Brewing Company
2015.02 - 2015.11
GENERAL MANAGER/ASSITANT GENERAL MANAGER
Illegal Pete's
2005.07 - 2015.02
A.A - Culinary Arts
The Art Institute of Colorado
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