FREDY FABIAN RODRIGUEZ ARANDA
Bogotá
Resumen profesional
Results-driven Logistics Coordinator and Appointment Setter with 8+ years of experience supporting U.S. transportation operations, dispatch, freight coordination, customer service, and high-volume communication. Skilled at scheduling appointments, coordinating shipments, managing CRM/TMS systems, resolving issues, and building strong client relationships. Fluent in English (C1) and experienced in remote work.
Datos destacados
2
2
Languages
11
11
years of professional experience
Experiencia
Logistics Coordinator
RPM USA
2022.11 - 2026.07
- Coordinate daily freight and vehicles operations across the United States.
- Schedule and dispatch loads and units.
- Track shipments and provide updates.
- Communicate with brokers, drivers, lots, auctions and customers.
- Resolve delivery issues.
- Maintain TMS records and documentation.
Logistics Coordinator
Sitel
2019.06 - 2022.06
- Coordinated logistic operations
Customer Service Agent
Keter / Callzilla
2017.12 - 2019.04
- Provided customer support.
- Resolved customer issues.
- Maintained high satisfaction.
Logistics Coordinator
JTE Communication
2017.09 - 2017.11
- Supported logistics and inventory operations.
Customer Service Agent
Concentrix
2016.06 - 2017.08
- Customer support for AT&T; clients.
- AT&T;
Customer Service Agent
Teleperformance
2015.11 - 2016.05
- Customer service and issue resolution.
Formación
Bachelor's Degree - English Language Teaching
Universidad Distrital Francisco José de Caldas
BogotáEnfatiza tus habilidades clave
- Logistics Coordination
- Dispatch
- Transportation Planning
- Shipment Tracking
- Appointment Setting
- CRM
- Communication
- Time Management
- Microsoft Office
- Problem Solving
- Teamwork
Idiomas
Spanish
English
Cronología
Logistics Coordinator
RPM USA
2022.11 - 2026.07
Logistics Coordinator
Sitel
2019.06 - 2022.06
Customer Service Agent
Keter / Callzilla
2017.12 - 2019.04
Logistics Coordinator
JTE Communication
2017.09 - 2017.11
Customer Service Agent
Concentrix
2016.06 - 2017.08
Customer Service Agent
Teleperformance
2015.11 - 2016.05
Bachelor's Degree - English Language Teaching
Universidad Distrital Francisco José de Caldas