FREDDY GARCIA
Lakewood
Summary
Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill more roles and experience in the water department.
Overview
7
7
years of professional experience
Work History
Field Tech- Customer Care
Denver Water
05.2023 - Current
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Executed regular software upgrades on devices used in the field to ensure optimal performance during ongoing projects.
- Improved overall efficiency by conducting routine maintenance and troubleshooting on field equipment.
Senior Utility Technician
Denver Water
05.2017 - 05.2023
- Repaired and maintained pipeline infrastructure including but not limited to leaks, updated valves, and new pipe installation
- Performed preventative maintenance and minor repairs on service lines
- Connected and disconnected utility services at specific locations
- Answered customers' questions about services and charges, or directed to customer service centers
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Education
High School Diploma -
Alameda High School
80232, CO08.2010
Skills
- Maintaining Quality Assurance Standards
- Critical Thinking
- Corrective Maintenance
- Measuring Tape
- Hand and Power Tools
- Parts Reassembling
- Customer Satisfaction
- Regulatory Standards
- Employee Performance
- Heavy Labor
- Maintaining Clean Work Areas
- Locating Underground Utilities
- Safety Awareness
- Training Junior Team Members
References
Gabe Lombardi, Foreman, Denver Water, gabelombardi@denverwater.org, Foreman For 2 Years
Timeline
Field Tech- Customer Care
Denver Water
05.2023 - Current
Senior Utility Technician
Denver Water
05.2017 - 05.2023
High School Diploma -
Alameda High School
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