Franklin Ordonez

• Developed carrier relationships in order to expand the places where freight needs to be moved
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
• Achieved monthly sales goals by promoting product benefits and enrolling new carriers
• Used consultative sales approach to understand and meet customer needs.

-Developed capacity solutions in order to effectively support our customer go-to-market strategy -Utilized carrier analytics and other internal resources to make informed buying decisions

-Studied market trends and seasonality

-Maintained and grew relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration

-Resolved problems, including identifying issues, thinking critically, seeking input to determine the best course of action, and implementing solutions

-Managed load boards to match freight with carrier capacity -Conducted calls with carriers to determine carrier availability and negotiate transportation rates

-Researched new carriers in the marketplace, generated leads, and qualified new carrier relationships -Provided consistent and exceptional service levels to contracted carriers and internal customers

• Revamped organization processes by auditing client checks and cash receipts.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Managed office inventory and ordered new supplies when items were running low.
• Supported with fiscal closings, budget allocation and daily business operations.
• Minimized financial discrepancies, resulting in increased efficiency and accuracy in financial transactions.
• Completed financial forms such as I9, W4 and W9, and maintained permanent records.
• Assisted in auditing projects by compiling information and discovering fraud, embezzlement and liabilities.

• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Organized budget documentation and tracked expenses to maintain tight business controls.
• Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.