With over 15 years of experience, this Electronic Engineer has successfully led the development of cutting-edge solutions for major corporations in diverse industries. They have demonstrated expertise in designing and implementing complex technological solutions, complemented by a strong business acumen that drives successful client engagements. Their proven track record includes effectively managing high-performance teams and fostering collaboration through clear communication and comprehensive training. This dedicated learner possesses exceptional analytical skills and continuously seeks innovative approaches to optimize business outcomes.
Hi, I’m
Francisco Farfan
Electronic Engineer
Bogotá
Summary
Overview
13
years of professional experience
4035
years of post-secondary education
2
Certifications
3
Languages
Work History
Cognyte Software
Solutions Manager
05.2019 - Current
Job overview
- Lead pre-sales for 150+ projects with complex and innovative telecommunications solutions in over 15+ countries throughout the Latin American region, including technical proposal development, requirements mapping, high-level solution design, system sizing, and budget analysis
- Manage RFP/RFI response cycles, ensuring timely and complete submissions
- Technical Presentations & Client Engagement delivering product presentations to a diverse audience (prospects, customers, distributors) and led technical discussions with internal stakeholders (system architects, product management, BD) and external contacts (customers, vendors)
- Business Development & Collaboration, partnering with the assigned Sales Manager to identify and pursue business development opportunities
- Technical Expertise, possess a broad systems vision with experience in large-system architecture and design
- Leadership & Collaboration, strong interpersonal skills, demonstrated ability to lead and motivate colleagues in a matrix-managed pre-sales environment
Ubereats Mexico
Key Account Manager
07.2018 - 04.2019
Job overview
- Provide excellent customer service and support, resolving queries efficiently and effectively
- Successfully manage multiple projects simultaneously, maintaining high performance standards
- Drive explosive sales growth (over 100%) by leading business development and securing over 100 new partnerships with leading restaurant franchises through strategic prospecting and relationship management
- Negotiate mutually beneficial contracts, foster cross-functional collaboration and establish long-term partnerships with key accounts
Panasonic Latin America
Pre-Sales Engineer
04.2016 - 04.2018
Job overview
- Serve as the central point of contact for over 150 Panasonic business partners in over 10 Latin American countries, facilitating seamless communication with the company's factory in Japan
- Design and deliver telecommunications solutions for a network of over 150 Panasonic partners in over 10 Latin American countries
- Implement standardized communication protocols and procedures, achieving a 20% reduction in average response time to partner inquiries
MCM Telecom
Telecommunications Consultant
11.2011 - 12.2015
Job overview
- Leverage analytical skills to identify telecommunications needs in client companies
- Subsequently, design customized solutions aligned with MCM Telecom service offerings, driving successful sales conversions
- Experience in designing telecommunications solutions
- Strong communication, negotiation, and technical/commercial support skills
- Successfully facilitated the sales process by structuring projects based on MCM Telecom services
- Provide telecommunications solutions to over 200 new clients through a combination of needs assessment, solution design, and proposal creation
- Additionally, ensure customer satisfaction through post-sale follow-up and service renewal for over 250 existing MCM Telecom accounts
Education
Universidad Internacional De La Rioja
Master from Cybersecurity
04-2024
University Overview
Universidad Nacional De Colombia
Bachelor from Electronic Engineering
University Overview
Skills
Cybersecurity Threat Awareness
Certification
Internal Auditor ISO27001:2022
Timeline
Solutions Manager
Cognyte Software
05.2019 - Current
Key Account Manager
Ubereats Mexico
07.2018 - 04.2019
Pre-Sales Engineer
Panasonic Latin America
04.2016 - 04.2018
Telecommunications Consultant
MCM Telecom
11.2011 - 12.2015
Universidad Internacional De La Rioja
Master from Cybersecurity
04.2024
Universidad Nacional De Colombia
Bachelor from Electronic Engineering
10.2009
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