Francis Salva
Bogota
Summary
Experienced sales and customer service professional with expertise in team leadership. Skilled in developing strategies to drive business growth and resolve complex challenges. Adept at building strong relationships with clients and providing tailored solutions to meet their needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Account Manager
Evergreen Public Adjuster Services
07.2019 - Current
- Developed and implemented strategies to increase business and revenue for the company.
- Recognized as a top performer by consistently exceeding monthly quotas.
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
Sales Manager
Preferred Partners Group
11.2011 - 07.2019
- Prepare and Launch sales campaigns for our clients.
- Manage a team of sales people to ensure they have the support they need to be successful.
- Interview and train new sales representatives.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
Insurance Agent
Liberty Mutual Insurance
02.2008 - 11.2011
- Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options.
- Used company software to analyze customer coverage needs, write quotes, and issue policies.
- Built and maintained relationships with clients to support satisfaction.
Education
High School Diploma -
Christian Vocational Academy
Dallas, TX06.2005
Skills
- Customer service
- Call center experience
- Computer proficiency
- Technical support
- Escalation management
- Consultative sales
- Client relations
References
References available upon request
Certification
- All lines Adjuster License
- Property and Casualty License
- Life and Health License
LANGUAGES
Spanish
Native
Timeline
Account Manager
Evergreen Public Adjuster Services
07.2019 - Current
Sales Manager
Preferred Partners Group
11.2011 - 07.2019
Insurance Agent
Liberty Mutual Insurance
02.2008 - 11.2011
High School Diploma -
Christian Vocational Academy