Francine Einert
Brighton
Summary
An analytical and results-oriented professional with extensive experience in receivables processing, collections, and human resources contracting. Proven track record of enhancing cash flow, reducing balances, and ensuring timely payment processing. Skilled in managing accounts receivable, conducting thorough account reconciliations, and resolving discrepancies promptly. Proficient in producing invoices and statements and maintaining comprehensive financial records. Adept at investigating and resolving irregularities and inquiries, focusing on client satisfaction. Seeking a Director of Scheduling position to leverage strong organizational and leadership skills in optimizing scheduling processes and enhancing operational effectiveness.
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
15
15
years of professional experience
Work History
Receivable Processor/Collections
InnovAge
Aurora, CO
06.2023 - Current
- Proactively engage with clients via documentation calls to facilitate timely payment processing, enhancing cash flow and reducing balances
- Efficiently manage accounts receivable by accurately posting payments from Chase reports and documentation integrity for quality control purposes
- Produce invoices and statements on time to streamline billing processes and improve accuracy and customer satisfaction
- Conduct thorough account reconciliations, identifying discrepancies and resolving issues promptly to maintain financial accuracy
- Organize and maintain comprehensive accounts receivable files and records, ensuring easy access to critical financial information and audit readiness
- Diligently investigate and resolve any irregularities and inquiries, prioritizing client satisfaction and trust through professionalism
Human Resources Contracting
07.2020 - 12.2026
- Effectively collect, analyze, and handle data while maintaining accuracy and confidentiality with the help of SharePoint and HRIS systems for simplified reporting and documentation
- Handle issues related to health, safety, and compliance to make sure that workplace laws are followed and promote a safe and law-abiding workplace
- Evaluate employee performance and educational needs to tailor development programs, fostering continuous growth and skill enhancement
- Develop and execute reward programs to acknowledge achievements, drive high performance, and inform decisions on promotions, salaries, and terminations, optimizing productivity
- Oversee new employee orientation procedures, assign contract training, plan staff training in priority areas, and coordinate the selection of service providers
Receivables Processor
Optum
Boulder, CO
02.2018 - 05.2023
- Carefully organized documentation that adheres to standard operating procedures provides accurate documentation and makes it simple to retrieve for audits or inquiries
- Skillfully performed data entry tasks, inputting information into the tracking system to maintain orderly records and streamline processes
- Collaborated closely with management on special projects, providing valuable administrative support and contributing to the successful completion of tasks within specified timelines
Patient Access Supervisor
St Joseph Hospital
Denver, CO
05.2012 - 11.2017
- Established strong relationships with leadership and staff by attending board meetings and interdepartmental information exchanges, analyzing data, and submitting reports to the Director
- Successfully recruited, hired, and trained new medical and facility staff for a comprehensive understanding of policies, procedures, and services to enhance patient experience
Education
Master of Science - Human Resources
Colorado State University Global
Fort Collins, CO01-2020
BS - Business Management
DeVry University
Westminster, CO01-2017
Skills
- Team Leadership and Management
- Scheduling and Calendar Management
- Strong Verbal and Written Communication
- Reports Analysis
- Interpersonal Communication
- Deadline Driven
- Recordkeeping
- Problem-Solving
- Time Management
Timeline
Receivable Processor/Collections
InnovAge
06.2023 - Current
Human Resources Contracting
07.2020 - 12.2026
Receivables Processor
Optum
02.2018 - 05.2023
Patient Access Supervisor
St Joseph Hospital
05.2012 - 11.2017
BS - Business Management
DeVry University
Master of Science - Human Resources
Colorado State University Global