Fnu Laqingcuo
Erie,CO
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Five Spice Asian Cuisine. Expert in cash handling and guest engagement, ensuring seamless dining experiences. Collaborated effectively with team members, enhancing workflow and customer satisfaction. Recognized for maintaining cleanliness standards and allergy awareness.
Overview
4
4
years of professional experience
Work History
Server
Five Spice Asian Cuisine
08.2024 - 08.2025
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server
Tibet's Restaurant
06.2021 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Checked guests' identification before serving alcoholic beverages.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
- Table bussing
- Allergy awareness
- Dining customer service
- Menu item recommendation
- Excellent communication
- Professional appearance
Timeline
Server
Five Spice Asian Cuisine
08.2024 - 08.2025
Server
Tibet's Restaurant
06.2021 - 07.2024
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