Flor Favela-Ramirez
Northglenn,CO
Summary
Detail-oriented Court Clerk with experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling, and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
Overview
5
5
years of professional experience
Work History
Sales Assistant Manager
Rent-A-Center
11.2023 - Current
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Developed strong client relationships for repeat business and increased referrals.
- Reviewing past-due accounts and completing rental agreements to keep the team briefed on new promotions and products.
- Manage daily operations, and ensure that store credit is maintained.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Court Judicial Assistant Clerk
Adams County Justice Center
04.2022 - 10.2023
- Streamlined court processes by organizing and maintaining accurate case files and records.
- Enhanced judicial efficiency by managing daily court calendars scheduling hearings and assigning case numbers for the Traffic, Criminal, and Juvenile departments.
- Maintained confidentiality of sensitive information while processing high-profile cases with discretion and professionalism.
- Promoted a positive courtroom environment by providing exceptional customer service to all parties involved in cases.
- Collected court fees and fines and record amounts collected and balanced at the end of the day to submit to the Accounting Department.
Security Officer
Allied Universal Security Services
07.2019 - 04.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- I maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
High School Diploma -
Thornton High School
Thornton, CO05.2016
Skills
- Retail Sales Customer Service
- Computer Proficiency
- Clerical Support
- Customer Service
- Data Entry
- Multi-tasker
- Accounting
- Fast Learner
- Punctual
- Case file preparation
- Collecting court fees, payment collection
- Experience working with JPOD system
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Assistant Manager
Rent-A-Center
11.2023 - Current
Court Judicial Assistant Clerk
Adams County Justice Center
04.2022 - 10.2023
Security Officer
Allied Universal Security Services
07.2019 - 04.2022
High School Diploma -
Thornton High School
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