Flor Favela-Ramirez
Northglenn,CO
Summary
Detail-oriented Court Clerk with experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling, and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
Overview
5
5
years of professional experience
Work History
Sales Assistant Manager
Rent-A-Center
Denver, CO
11.2023 - Current
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Developed strong client relationships for repeat business and increased referrals.
- Reviewing past-due accounts and completing rental agreements to keep the team briefed on new promotions and products.
- Manage daily operations, and ensure that store credit is maintained.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Court Judicial Assistant Clerk
Adams County Justice Center
Brighton, CO
04.2022 - 10.2023
- Streamlined court processes by organizing and maintaining accurate case files and records.
- Enhanced judicial efficiency by managing daily court calendars scheduling hearings and assigning case numbers for the Traffic, Criminal, and Juvenile departments.
- Maintained confidentiality of sensitive information while processing high-profile cases with discretion and professionalism.
- Promoted a positive courtroom environment by providing exceptional customer service to all parties involved in cases.
- Collected court fees and fines and record amounts collected and balanced at the end of the day to submit to the Accounting Department.
Security Officer
Allied Universal Security Services
Aurora, CO
07.2019 - 04.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- I maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
High School Diploma -
Thornton High School
Thornton, CO05.2016
Skills
- Retail Sales Customer Service
- Computer Proficiency
- Clerical Support
- Customer Service
- Data Entry
- Multi-tasker
- Accounting
- Fast Learner
- Punctual
- Case file preparation
- Collecting court fees, payment collection
- Experience working with JPOD system
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Assistant Manager
Rent-A-Center
11.2023 - Current
Court Judicial Assistant Clerk
Adams County Justice Center
04.2022 - 10.2023
Security Officer
Allied Universal Security Services
07.2019 - 04.2022
High School Diploma -
Thornton High School