Summary
Work History
Education
Skills
Languages
Timeline
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María Clara García Álvarez

Medellín

Summary

Fluent English-speaking Customer Service and Sales professional with experience supporting international customers via calls, chats, emails, WhatsApp Business, and social media. Strong in upselling, objection handling, complaint resolution, and customer retention. Recognized for fast response times, high satisfaction ratings, and clear, accent-neutral communication.

Work History

Sales Consultant

Sixxta
  • Provided face-to-face customer service and sales support, upselling products and closing sales.
  • Handled objections and ensured high customer satisfaction.

Social Media Manager & Customer Support

Gioielle
  • Managed customer inquiries via Instagram and WhatsApp, assisting with orders, questions, and follow-ups while maintaining fast response times and high satisfaction ratings.

Logistics Manager & Client Coordinator

Manuela Ángel
  • Coordinated client communication, scheduling, and issue resolution to support smooth operations.

Stylist & Production Assistant

  • Worked directly with clients and teams under deadlines, demonstrating professionalism, adaptability, and clear communication.

Education

Fashion Design -

Arturo Tejada Cano

Image Consulting & Styling -

The Academy

Skills

  • Fluent English Communication
  • Customer Support (Calls, Chat, Email)
  • Sales & Upselling
  • Complaint & Escalation Handling
  • WhatsApp Business
  • Social Media Customer Support
  • Customer Satisfaction
  • Multitasking
  • Professional Communication
  • Customer service
  • Effective communication
  • Client communication
  • Customer relationship management
  • Problem resolution
  • Professionalism
  • Sales expertise

Languages

  • Spanish, Native
  • English, Fluent (Professional Proficiency, Accent-Neutral)

Timeline

Sales Consultant

Sixxta

Social Media Manager & Customer Support

Gioielle

Logistics Manager & Client Coordinator

Manuela Ángel

Stylist & Production Assistant

Fashion Design -

Arturo Tejada Cano

Image Consulting & Styling -

The Academy
María Clara García Álvarez