FERNANDA GALINDO
Commerce City
Summary
Dedicated Customer Service Associate offering several years of retail expertise. Bringing outstanding and motivational communication with co-workers, customers, and management. A problem-solver driven to maintain service standards and meet business demands.
Overview
7
7
years of professional experience
Work History
Guest Service Associate
Target
09.2017 - 07.2020
- Supervised the front lanes, including cash office, handling starting and closing funds.
- Trained new employees to help maintain or improve efficient customer service.
- Delivered knowledge of current sales, information about the stores debit or credit card, making payments, online orders, and app rewards.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Front End Associate/Clothing Associate
Marshalls
09.2020 - 04.2021
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Stocked and performed procedures in apparel department to ensure cleanliness, organization and eye catching displays.
- Promoted the TJX rewards credit card to exceed the goals for the week.
Front Desk Receptionist
Peak Anesthesia & Pain Management
06.2021 - Current
- Greet guests/ Patients at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High School Diploma -
Grandview High School
Aurora, CO05-2018
Skills
- Customer Service
- Multi-tasking
- Problem Solving
- Organization
- Teamwork
- Creativity
- Time management
Languages
English
Spanish
Timeline
Front Desk Receptionist
Peak Anesthesia & Pain Management
06.2021 - Current
Front End Associate/Clothing Associate
Marshalls
09.2020 - 04.2021
Guest Service Associate
Target
09.2017 - 07.2020
High School Diploma -
Grandview High School
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