Felisa Ryles
Merino
Summary
Accomplished Correctional Officer Sergeant and Medical Records Administrator with a proven track record at the Department of Corrections. Expert in inmate supervision and modernizing medical documentation, demonstrating exceptional conflict resolution and computer skills. Increased safety and regulatory compliance, showcasing leadership and a commitment to security protocols.
Overview
10
10
years of professional experience
Work History
Correctional Officer Sergeant
Department of Corrections
12.2023 - Current
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Maintained order within the facility by enforcing institutional rules and regulations consistently.
- Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
- Lead Officer 1
Correctional Officer
Department of Corrections
02.2015 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Medical Records Administrator
Department of Corrections
04.2021 - 10.2021
- Performed quality assurance checks on incoming documents, verifying their accuracy before incorporating them into patients'' files.
- Served as a subject matter expert in internal and external audits, confidently addressing any concerns regarding medical records administration.
- Improved regulatory compliance with HIPAA and other privacy laws through vigilant monitoring and proper handling of sensitive patient data.
- Streamlined communication between departments by creating clear protocols for requesting and sharing medical records.
- Increased accuracy in medical records by implementing a streamlined filing system.
- Collaborated with IT specialists to implement an electronic health record system, modernizing the organization''s approach to medical documentation.
- Working in EoMis
- Setting and completing appointments with offender population.
Education
Presenters
Department of Corrections
Sterling, CO09-2023
Skills
- Inmate supervision
- Restraint techniques
- Timekeeping
- Verbal communication
- Conflict resolution proficiency
- Security protocols
- De-escalation techniques
- Security procedures
- Officer training
- Computer skills
- Report writing
Timeline
Correctional Officer Sergeant
Department of Corrections
12.2023 - Current
Medical Records Administrator
Department of Corrections
04.2021 - 10.2021
Correctional Officer
Department of Corrections
02.2015 - Current
Presenters
Department of Corrections
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