Felipe Villar
Summary
Tech-savvy Systems Support Specialist offering more than 10 years of experience resolving Middleware (WebSphere / WebLogic / Tomcat / WPS / WCM) complicated technical issues. Seasoned expert at tracking technology sector in addition to trialing hardware and software to compile knowledge-base resources. Extensive support for resolving crucial requests-for-service to maintain performance levels for nonstop operations environment. Detail-oriented troubleshooting to achieve necessary thresholds for addressing QA, sales and overall operations targets.
Overview
10
10
years of professional experience
Work History
Senior Systems Support Specialist
Scotia GBS Colombia
09.2020 - Current
- WebSphere Application Server 8.5 and IBM HTTP Server 8.5 Production and QA environments administrator
- Worked with support manager to maintain QA, engineering, marketing and operations goals.
- Contributed to cross-functional projects as the subject matter expert in IT infrastructure support services.
- Execute request of changes (RFC), deploying EAR, WAR and JAR artifacts, applying Fixes and Patches to keep the platforms updated with the latest releases, resolving internal and external vulnerabilities, diagnosing major and minor incidents, renewing certificates, automating maintenance tasks.
Application Server Specialist Consultant
SETI SAS
06.2017 - 09.2020
- Production and QA environments administrator in SETI-ATH project
- Docker, K8s, Liferay, AWS, WLS 11g, WLS 12c and WAS/WCM//WPS/IHS (7.0, 8.0, 8.5, 9.0) productive and QA environment administrator, in order to satisfy the needs of customers (Banks: AV Villas, Occidente, Popular, Bogotá), executing request of changes (RFC), deploying EAR, WAR and JAR artifacts, applying Fixes and Patches to keep the platforms updated with the latest releases, resolving internal and external vulnerabilities, diagnosing major and minor incidents, renewing certificates, automating maintenance tasks and creating virtual portals and WebLogic managed servers for the different ATH entities.
Middleware administrator
Ingeneo SAS
04.2016 - 06.2017
- Middleware environment administrator in TIGO Colombia project
- Semilla 5 project administrator for the enlistment of requirements requested by the client, in order to test the quality before the request of change in productive environment
- Deploying EAR, WAR and JAR artifacts, applying Fixes and Patches to keep the platforms updated with the last releases.
Middleware administrator
Systems & Solutions
11.2015 - 03.2016
- Enlistment environments Administrator in INDRA - TIGO Project
- Responsible in the creation, configuration and tuning of the WebLogic 12c domains with SOA and OSB products, deploying EAR, WAR and JAR artifacts, configuring DataSource and applying Fixes and Patches to keep the platforms updated with the last releases for the SEMILLA Project.
Middleware administrator
Hardnetics LTDA
02.2014 - 11.2015
- Productive and QA environments administrator in Oracle-Clare project
- ORACLE SOA, OSB, OTD, ODI, OHS environments administrator, creating productive WebLogic 11g and 12c domains, installation OSB and SOA products in HA, deploy EAR, WAR, JAR in WLS/OSB and composites in SOA, apply Fixes and Patches to keep the platforms updated with the last releases and executor of request of change (RFC).
Education
Systems Engineer Diploma - IT / Systems & Computing Engineering
Universidad Autónoma De Bucaramanga (UNAB)
Bucaramanga, Colombia06.2013
Skills
- Customer Support
- WebLogic clustering
- Client Relations
- Incident Management
- System Configuration
- Server maintenance
- Infrastructure Assessment
- Technical Support
- Root Cause Analysis
- IT best practice framework expertise
- WebLogic administration
- WebSphere Application Server administration
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Senior Systems Support Specialist
Scotia GBS Colombia
09.2020 - Current
Application Server Specialist Consultant
SETI SAS
06.2017 - 09.2020
Middleware administrator
Ingeneo SAS
04.2016 - 06.2017
Middleware administrator
Systems & Solutions
11.2015 - 03.2016
Middleware administrator
Hardnetics LTDA
02.2014 - 11.2015
Systems Engineer Diploma - IT / Systems & Computing Engineering
Universidad Autónoma De Bucaramanga (UNAB)